Early Payout Program

1. Visit whatnot.com. 
2. Click your profile image in the upper right corner. 
3. Click Seller Hub and Financials.
4. Click Payouts.
5. Click on “Learn More” under your available soon balance

Sample view of Early Payout eligibility tracker:

Your Early Payout access will be granted automatically once you have met the criteria. Please note, Early Payout does not work retroactively on orders made prior to gaining access. Faster payouts will be applied to any new orders that are sold after Early Payout access is enabled. 

Payment Holds

On Whatnot, we strive to give you access to your earnings as quickly as possible. Occasionally, Early Payout sellers will experience payout holds on a portion of their earnings for various reasons: 

• New or infrequent sellers may experience payout holds while starting on Whatnot and learning best practices. In these cases, your earnings will become available for a cash out request within 48 hours after the orders are delivered.
• Unusual selling patterns may cause payout holds if there is a sudden increase in sales, causing the remaining balance to become available for a cash out request within 48 hours after the orders are delivered.
• Fulfillment performance can cause payout holds to ensure buyers are receiving their items if sellers have an unusually high ratio of impacted shipments. Your earnings will become available for cash out request within 48 hours after the orders are delivered or once your performance improves. These holds can be avoided by consistently shipping orders on time without issues such as refunds or cancellations.

Payment holds are put in place in an effort to keep Whatnot a trustworthy and sustainable platform for all users. 

Any earnings that are on hold will show as “Processing” in your Whatnot Account Ledger. These earnings will become available for cash out request within 48 hours after the orders are delivered. Once the earnings become available, the ledger entry will show as Completed.

How to maintain access to Early Payout

To continue building a sustainable platform for all users, we ensure that trustworthy sellers maintain access to Early Payout by holding a high standard for shipping and fulfillment behavior. High rates of refunds, cancellations, and/or unfulfilled orders could result in revocation of access to Early Payout. 

If Early Payout access is lost, orders will be paid out 48 hours after they have been delivered to buyers. Early Payout access can be restored as refund, cancellation, and/or unfulfilled rates normalize through future sales. 

It is also a requirement for Early Payout sellers to maintain an average rating of 4.8 or higher. If, at any time, a seller’s average rating drops below 4.8, Early Payout will be removed. It can be restored once the average seller rating returns to 4.8 or higher. If you lost your Early Payout access and have further questions, please contact our team at sellersupport@whatnot.com.