Check your earnings or payout status Check your earnings or payout status
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  2. Selling
  3. Payment

Check your earnings or payout status

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After a sale, you can track your money directly from Seller Hub.

  • Earnings show when funds from a sale become available in your Whatnot balance.
  • Payouts show when those available funds are sent to your linked account (like your bank or PayPal).

Tip: If you want to understand when funds become available, learn more about when you’ll get paid after a sale.

On this page: 

Check your earnings status

Earnings must finish processing and be marked Completed before you can start a payout.

You can check earnings:

  • By order (for a specific sale)
  • In your Ledger / Transactions (to see all in-progress earnings)

Check earnings for a specific order

On the app
  1. From the app, tap Seller Hub at the bottom of the screen
  2. Scroll down and tap Orders
  3. Find the order you want to check, then:
    • Look for the earnings status badge
    • Tap the order to view Receipt and earnings details
On whatnot.com
  1. From whatnot.com, click your account icon in the top right
  2. Under the Selling tab, open Seller Hub
  3. Open the Orders page from the left menu
  4. Find the order you want to check, then:
    • Check the Earnings Status column
    • Hover over the information (i) icon to learn more about the status
    • Click the order to view earnings details

View all processing earnings

If you want to see all sales that are still in progress:

On the app
  1. From the app, tap Seller Hub at the bottom of the screen
  2. Scroll down and tap Payouts
  3. Tap the Transactions tab
  4. Filter by Processing
On whatnot.com
  1. From whatnot.com, click your account icon in the top right
  2. Under the Selling tab, open Seller Hub
  3. Open the Finances page from the left menu
  4. Click the Ledger tab
  5. Filter by Processing
  6. (Optional) Click an Order ID for its details 

What earnings statuses mean

  • Processing: Funds are not yet available in your Whatnot balance yet, but are in the process of becoming available. 
  • Completed: Funds are available in your account and ready for payout.
  • Cancelled: The purchase was cancelled and no earnings are available.
     

Check your payout status

Once your earnings are marked Completed, you can start a payout and track its status from the Payouts page in Seller Hub.

On the app
  1. From the app, tap Seller Hub at the bottom of the screen
  2. Scroll down and tap Payouts
  3. Find your payout and view the status
On whatnot.com
  1. From whatnot.com, click your account icon in the top right
  2. Under the Selling tab, open Seller Hub
  3. Open the Finances page from the left menu
  4. Click on the Payouts tab
  5. Find your payout and view the status

What payout statuses mean

  • Processing: The payout is in progress and funds haven’t reached your linked account yet. Check the estimated arrival date.
  • Completed: The payout has been sent to your bank or PayPal.
  • Failed: The transfer didn’t go through, and funds were automatically returned to your Whatnot balance.

Need more help? 

If something doesn’t look right or your funds are delayed, view our troubleshooting guide for earnings and payouts. 

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