Add a payout method, then start payouts whenever you have available earnings to transfer to your bank account.
In this article:
Add or edit your payout method
Before you can initiate payouts, you'll need to add a payout method. Your payout method is the bank account where we send your earnings. We transfer funds to that bank account via Stripe Connect, our secure payments partner.
Once you first set up your payout method, you can update it anytime.
Before your first payout: Complete seller verification to add a payout method. This helps us make sure your earnings are sent securely to you.
Add or edit payout method in the app
- Open the app.
- Tap Seller Hub
.
- Scroll down and go to Payouts.
- Tap Add a Payout or Edit Payout to open Stripe Connect in your browser.
Add or edit payout method on web
- From whatnot.com, open Seller Hub.
- On the left, click Financials and open the Payouts tab.
- Click Add a Payout Method or Edit Payout Settings to open Stripe Connect.
If you’re adding a payout method for the first time, you’ll create or connect a Stripe account, verify your personal information, and choose the bank account where you'd like to receive payouts.
If you want to edit an existing payment method, follow the prompts in Stripe Connect to update it.
Tip: Tip: PayPal is no longer available as a payout method. If you added PayPal before it was removed, you can continue using it.
Start a payout
You can start a payout anytime you have a positive available balance, which you can check on the Payouts page in the Seller Hub.
Your available balance is the maximum amount you can pay out right now. It excludes your processing balance, which covers earnings from orders not yet marked as delivered. Learn more about when your earnings become available.
Start a payout in the app
- Open the app.
- Tap Seller Hub
- In the top right, open the menu (☰).
- Go to Payouts.
- Tap Start Payout.
Start a payout on web
- From whatnot.com, open Seller Hub.
- On the left, click Financials and open the Payouts tab.
- Click Start Payout.
After you start a payout, we'll share the estimated arrival date. You can also track its status on the Payouts page.
How long do payouts take?
Once initiated, payouts typically arrive in your bank account within 1–2 business days in most countries.*
Business days don't include weekends or local banking holidays. Banking holidays may delay payouts, even if the payout status shows as processing.
Holiday schedules:
- US (and CA paid in CAD): US federal banking holiday schedule
- EU & UK: Irish banking holiday schedule
- AU: Australian public holiday schedule
* Payouts in Australia should arrive within 2-3 business days, and payouts in Canada should arrive within 3-4 business days.
Tip: Check your payout status and estimated arrival date in Seller Hub > Payouts. Once funds arrive in your bank account, the status updates to Completed. How to check your payout status.
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