To transfer your Whatnot earnings to your bank account, you'll need to add a payout method. Once your earnings are available, you can request a payout. Depending on your location, payouts typically arrive within one to four business days.
Whatnot uses Stripe Connect, a secure payment service, to send payouts directly to your bank account.
On this page
- Add or edit your payout method
- Start a payout
- When your payout will reach your bank
- Payout updates for sellers in Canada
- Payout updates for sellers in the UK
Add or edit your payout method
Before requesting your first payout, you'll need to complete seller verification, and add a payout method by connecting your bank account through Stripe Connect.
In the app
- Open the app.
- Tap Seller Hub
.
- Scroll down and go to Payouts.
- Select Add a Payout Method or Edit Payout Settings.
- If editing, select Edit next to your connected bank account.
- Stripe Connect will open in your browser.
On whatnot.com
- Open the Payouts tab.
- Select Add a Payout Method or Edit Payout Settings.
- If editing, select Edit next to your connected bank account.
- Stripe Connect will open in your browser.
If you're setting up payouts for the first time, Stripe Connect will guide you through creating or connecting an account, verifying your personal information, and adding your bank details.
Once you've added a payout method, you can update your bank account information at any time.
Using PayPal? PayPal is no longer available as a new payout method. However, if you added PayPal previously, you can continue using it.
Start a payout
You can request a payout whenever you have a positive available balance.
Your Available for payout balance shows how much you can transfer to your bank account. Earnings marked as Processing aren't included.
If you're waiting for earnings to become available, learn more about when you'll get paid for a sale.
In the app
- Open the app.
- Tap Seller Hub
- In the top right, open the menu (☰).
- Go to Payouts.
- Tap Start Payout.
On web
- From whatnot.com, open Seller Hub.
- On the left, click Financials and open the Payouts tab.
- Click Start Payout.
After requesting a payout, you'll see an estimated arrival date. You can track your transfer on your Payouts page.
For help with delayed or failed payouts, see Track and troubleshoot payouts
When your payout will reach your bank
How long your payout takes to reach your bank depends on your location. The timeline starts when you start a payout, not when you make a sale or when an order is delivered.
These timelines also apply to Early Payout. Early Payout lets eligible sellers access their earnings sooner, but it doesn't speed up the transfer to your bank.
| Country | Typical bank arrival time |
| Austria, Belgium, France, Germany Netherlands, United Kingdom, United States | One to two business days |
| Australia, Japan | Two to three business days |
| Canada | Three to four business days |
Banking holidays
Business days don't include weekends or applicable banking holidays, so banking holidays can delay your payout.
Check the relevant holiday schedule for your location:
- US and CA: US federal banking holiday schedule
- EU & UK: Irish banking holiday schedule
- AU: Australian public holiday schedule
Payout updates for sellers in Canada
We're updating how payouts work for Canadian sellers. With this change, you'll generally receive payouts within one to two business days, up to two business days sooner than before.
Beginning October 5, we'll roll out this update to Canadian sellers through November. When the update reaches your account, your payouts will be paused until you complete a one-time setup through Stripe. Once you're done, you'll be able to release payouts again, unless your account requires additional review.
What you'll need
The information you'll need depends on whether you sell as an individual or a business.
If you sell as an individual, have the following ready:
- Your phone number or email to receive a security code
- Your job title (e.g., Manager, Owner, or Director)
- A short description of what you sell (e.g., "Selling collectibles")
- Your bank account information
If you sell as a business, have the following ready:
- Your phone number or email to receive a security code
- Your business registration number, such as a registry ID, seven-digit corporation number, or 10-digit Quebec Enterprise Number (NEQ)
- Your industry (e.g., "Clothing and Accessories") and a short description of what you sell (e.g., "Selling clothing")
- Business representative details: Name, date of birth, address, email, phone number, and job title
-
Owner or Director details:
- If your business representative owns 25% or more of the company, their information also meets the Owner requirement.
- If no one owns 25% or more, you'll need to provide Director details instead. Your business representative can also serve as the Director, if applicable.
- Your bank account information
Stripe may also ask for identity or business documents if it can’t automatically verify your information. Please make sure the name on your ID or business documents matches the name on your Stripe account exactly, otherwise verification won’t go through.
Learn more about Stripe's verification requirements in Canada.
Complete your setup
Once the update reaches your account:
- Update your Whatnot app to the latest version.
- Go to Seller Hub > Payouts.
- Select the Missing Information banner.
- Follow the prompts to create your new Canadian Stripe account.
- Enter or update the requested information.
- Save your changes.
Once you've completed the setup, you'll be redirected to Whatnot, where you can release payouts again.
If your account needs additional review, Stripe will email you directly. Reviews are usually completed within a few hours, but may take up to 24 hours.
Need Help?
Contact Whatnot Support and include:
- Screenshots of the status shown in Seller Hub
- Any error messages you're seeing
Payout updates for sellers in the UK
Starting October 5, we're rolling out updates to support our UK operations. You don't need to take any action, and your payout process won't change.
Once the update reaches your account, payout delays related to banking holidays will follow the UK banking holiday calendar instead of the Irish banking holiday calendar.
If you have questions or experience payout issues, contact Whatnot Support.
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