After you make a sale, generate a prepaid shipping label from the Shipments page in Seller Hub. Shipping is charged at checkout, so you don’t need to purchase a separate label.
Download and print the label, attach it to your package, and ship your order.
On this page
Before you generate labels
- Wait until your show ends. Generating a label closes that buyer's bundle. Any purchases they make afterward, including later in the same show, start a new shipment with a separate shipping charge. Wait until your show ends to keep eligible purchases bundled together using Smart Bundling™.
- Check shipment details. Confirm your packages' weight, dimensions, and bundles are accurate. Make a shipping adjustment if anything needs to change.
- Review pending cancellation requests. You can’t generate a label while a cancellation request is pending. If you plan to ship the order, decline the request first.
- Check your label settings. Make sure your return address and label size are correct. You can’t change the return address after generating a label.
- Enable browser pop-ups. Labels open as PDFs.
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Have access to a printer. Labels are available in two sizes:
- 8.5 × 11 in (21.6 × 27.9 cm) for standard printers
- 4 × 6 in (10.2 × 15.2 cm) for thermal printers
Note: Always use a Whatnot-generated shipping label unless you're approved for Bring Your Own Label (BYOL). Using another label can prevent tracking updates and delay your payout.
How to generate labels
Generate a single shipping label
From whatnot.com, and open your Shipments page.
Filter by Needs Label (or filter by show or marketplace).
Select the shipment.
Click Generate Label.
Select Print Shipping Label.
Bulk generate shipping labels
From whatnot.com, and open your Shipments page.
Filter by Needs Label (or filter by show or marketplace).
Select the orders you want to ship, or click Select All.
Under Shipping Actions, select Generate Labels.
With the same shipments selected, click Export Shipping Label / Slips.
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Choose what to export:
Shipping labels
Packing slips
Both
Choose your sort order and label size.
Select View & Print PDF or Send via Email.
Print your labels and attach each label to the correct package.
Tip: Printing packing slips is optional, but they can help you verify package contents and help buyers confirm their orders upon delivery.
Frequently asked questions (FAQs)
Can I generate shipping labels on the mobile app?
Yes, but only one label at a time. To generate labels in bulk, use the Shipments page on whatnot.com.
Can I change a label after generating it?
In many cases, yes. Check Change or fix your shipping label to learn what can be updated and when.
What if I accidentally used my own label?
Contact Whatnot Support. We’ll help make sure the buyer's tracking information is correct and that your payout isn’t delayed.
Can I still ship if I don't have a printer?
You'll need access to a printer to use Whatnot shipping labels.
If you don't have one, you can:
- Use a local print shop or shipping center
- Borrow a printer
- Invest in a thermal printer if you plan to ship regularly
Can I print a label using a QR code at the post office?
No. Whatnot doesn't currently support QR code shipping labels.
You'll need to print the label before dropping off your package.
Does my shipping label include tracking?
Most Whatnot-generated labels include tracking, but availability depends on the carrier and shipping service used for the order.
After you ship, check the shipment’s status and any available carrier tracking in Seller Hub. Buyers can track their orders from their order details.
Why are my labels or packing slips printing in reverse order?
Check your printer settings and set the page order to Normal or Front to Back. Then try printing again.
Related articles
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Articles in this section
- Pack and ship your order
- View sold items and order details
- Use Sorting Labels to organize sold items
- Packaging guidelines
- Generate and print shipping labels
- Change or fix your shipping label
- Confirm drop-off with the in-app shipment scanner
- Whatnot Manifest
- Generate a USPS SCAN Form
- If you can't ship an order on time