What can we help you with?

What can we help you with?

Shipping

Set up shipping

Set up shipping before you sell

Shipping Policy for Sellers

Edit your shipping settings

Offer Free Pickup as a seller

Offer free or discounted shipping

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Ship an order

Pack and ship your order

View sold items and order details

Use Sorting Labels to organize sold items

Packaging guidelines

Generate and print shipping labels

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Manage your shipments

Track your shipments

Adjust a shipment after a sale

Bundle or unbundle shipments

Cancel an order before you ship

Accept or decline a cancellation request

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Fix a problem with shipping

If a package you shipped is delayed

Troubleshoot shipping costs as a seller

What to do if a shipment is returned to you

Review and appeal carrier adjustments

Troubleshooting label generation errors

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Ship internationally

International shipping for US sellers

Understanding EU Extended Producer Responsibility (EPR) and the Packaging and Packaging Waste Regulation (PPWR)

New U.S. Tariff Changes - Seller FAQ

Adding an Internal Transaction Number (ITN) for international shipments over $2,500

How to Generate VAT Invoices for Your Buyers

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Shipping guides by country

Colissimo high capacity drop off points

Find a Colissimo drop-off post office near you

Shipping for sellers in the US

Shipping for sellers in Australia

Shipping for sellers in Austria

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Shipping service options

Introducing Colissimo in France

USPS Ground Advantage shipping for sellers

USPS First-Class Mail Letter (FCML) shipping for sellers

USPS Media Mail shipping for sellers

USPS Flat Rate shipping for sellers

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