Bring Your Own Label
Whatnot’s Bring Your Own Label (BYOL) program empowers sellers with the ...
Post Live - Shipping
Successfully shipping and fulfilling your orders is one of the most impo...
US Domestic Shipping Prices
Buyers are not charged on a per order basis, but charged based on the to...
Post Show Shipping Adjustments
Post-show, sellers can edit the weight & dimensions originally specified...
Shipping with Flat-Rate Packaging
Sellers can now use USPS Flat-Rate boxes (small, medium, and large) and ...
Offering Free or Reduced Shipping to Buyers
Sellers can now choose to fully or partially pay for the shipping costs ...
Shipping FAQ
Where can Whatnot sellers ship to? Whatnot ships to the United States, C...
Offering and Shipping PSA Grading Requests
PSA grading allows buyers to purchase grading for certain items they pu...
International Shipping Customs and Imports
As a buyer, it’s your responsibility to check which customs and import c...
Media Mail Eligibility and Pricing
Media Mail is a cost-effective shipping method you can take advantage of...
Accepting or Denying a Cancellation Request
This article outlines how a seller can accept or deny a cancellation req...
Average Ship Times on Whatnot
We’re excited to announce the release of a new feature in Whatnot called...
Shipping timelines for sellers
Shipping timelines vary depending on if the item is sold in a live show ...
Packaging Guidelines
Safe shipping starts with the right box. We recommend choosing a sturdy ...
Creating Custom Shipping Profiles
Custom shipping profiles ensure that your items will be processed correc...
Protecting Your Orders 
For any package that has a purchase price or contents totaling $1,000 or...
How do I use a SCAN form?
Note: SCAN forms are only available for US sellers. SCAN forms are sing...