What can we help you with?

What can we help you with?

Shipping

Set up shipping

Shipping Policy for Sellers

Edit your shipping settings

Update your default shipping label settings (size, return address)

Offer Free Pickup as a seller

Offer free or discounted shipping

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Ship an order

Pack and ship your order

Packaging guidelines

Generate and print shipping labels

Change or fix your shipping label

Confirm drop-off with the in-app scanner

See all 9 articles

Manage your shipments

Edit a shipment after a sale

Bundle and unbundle shipments

Cancel an order as a seller

Accept or decline a cancellation request

Protect your shipments

See all 8 articles

Fix a problem with shipping

If a package you shipped is delayed

Troubleshoot shipping costs as a seller

What to do if a shipment is returned to you

Carrier Adjustments

Troubleshoot label generation error messages

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Ship internationally

New U.S. Tariff Changes - Seller FAQ

Adding an Internal Transaction Number (ITN) for international shipments over $2,500

How to Generate VAT Invoices for Your Buyers

Add Country of Origin for international shipments

Shipping by seller location

US domestic shipping prices

Shipping for sellers in Australia

Shipping for sellers in Austria

Shipping for sellers in France

Shipping for sellers in Germany

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Shipping service options

USPS Ground Advantage shipping for sellers

USPS First-Class Mail Letter (FCML) shipping for sellers

USPS Media Mail shipping for sellers

USPS Flat Rate shipping for sellers