If a package you shipped is delayed
If a package you shipped hasn’t had a tracking update for several days, ...
Troubleshoot shipping costs as a seller
If your buyer, or you, were charged more for shipping than expected, the...
What to do if a shipment is returned to you
If a package is returned to you, it simply means the carrier wasn’t able...
Review and appeal carrier adjustments
A carrier adjustment is an additional shipping charge applied by the car...
Troubleshoot label generation error messages
If you’re seeing an error message while generating a shipping label, her...
Automated Claims Filing for USPS
We built an easy-to-use automated claims filing feature to streamline th...