If a package you shipped is delayed
If a package you shipped hasn’t had a tracking update for several days, ...
Troubleshoot shipping costs as a seller
If your buyer, or you, were charged more for shipping than expected, the...
What to do if a shipment is returned to you
If a package is returned to you, it simply means the carrier wasn’t able...
Carrier Adjustments
Understanding Carrier AdjustmentsThis guide explains new changes coming ...
Troubleshoot label generation error messages
If you’re seeing an error message while generating a shipping label, her...
Automated Claims Filing for USPS
Please note this feature is in beta and only available to select sellers...