Bundle or unbundle shipments Bundle or unbundle shipments
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Bundle or unbundle shipments

Whatnot Support Whatnot Support

You can manually bundle or unbundle orders on whatnot.com before you ship them. This lets you control which items ship together or separately. It can also help you adjust things if Smart Bundling™ didn't group items the way you want. 

On this page: 

Before you start

  • You can bundle marketplace orders or livestream orders, but not both together 
  • Bundled orders must be from the same buyer
  • You can unbundle after a label is generated, but can’t bundle  

Unbundle a shipment

Unbundling splits a shipment with multiple orders into individual packages. You can unbundle shipments before or after label generation. For example, if you forgot to include an item in the original shipment. 

If you haven’t generated a label yet
  1. Sign into whatnot.com
  2. Click on your profile icon and go to the Selling tab
  3. Open Seller Hub
  4. Go to the Shipments page
  5. Filter by Needs Label
  6. Find and select the bundled shipment
  7. Click the Unbundle Shipment button
  8. Check the item(s) you want to remove from the bundle
  9. Click the Unbundle Selected Items button
  10. Review changes and confirm unbundling
  11. Check the shipment details for each new shipment and edit if needed
  12. Generate a label for each shipment
If you’ve already generated a label
  1. Sign into whatnot.com
  2. Click on your profile icon and go to the Selling tab
  3. Open Seller Hub
  4. Go to the Shipments page
  5. Filter by Unfulfilled
  6. Select the shipment you want to unbundle
  7. Click Generate New Label
  8. Check the item(s) you want to remove from the bundle, then click Next
  9. Check the shipment details for each new shipment and edit if needed
  10. Click Next
  11. Review the changes and Generate Shipping Label

Bundle shipments

Bundling combines multiple orders from the same buyer into one shipment. You can only bundle shipments before label generation. 

  1. Sign into whatnot.com 
  2. Click on your profile icon and go to the Selling tab
  3. Open Seller Hub
  4. Go to the Shipments page
  5. Filter by Needs Label 
  6. Select two or more shipments from the same buyer
  7. Click Bundle Selected Shipments
  8. Review changes and confirm 

Will I be charged for a shipping adjustment?

It depends on the shipping cost before and after the change: 

  • Bundling is free if the bundled label costs less than the original shipment labels combined.  
  • Unbundling may cost more if the new labels are more expensive than the original shipment label.

You get 5 free shipping adjustments per week. After that, fees may apply. 

We’ll show any added costs during the bundling/unbundling process before you confirm your changes. 

Learn more

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