Receiving Payments as a Seller in Germany Receiving Payments as a Seller in Germany

Receiving Payments as a Seller in Germany

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Receiving Payments as a Seller in Germany

Sellers will receive payment for sold orders 4 days after generating a label. This applies for both live sales and marketplace sales and across countries and carriers. Please see table below for more details:

 

 

Domestic

Intra-EU

Rest of world

Deutsche Post

4 calendar days after label generation

4 calendar days after label generation

Cannot be used for RoW shipments

DPD

4 calendar days after label generation

4 calendar days after label generation

Cannot be used for RoW shipments

DHL (BYOL)

7 days after entering tracking code

7 days after entering tracking code

7 days after entering tracking code

Local pick up

Upon buyer picking up item or 7 days after generating packing slip

N/A

N/A

 

Please note that payouts for DHL BYOL orders will also include a refund of the shipping charge which the buyer paid for the order. The amount buyers pay is detailed here and may be above or below the cost of the label you purchased. Payouts will not be adjusted for these differences. More details on BYOL can be found here.

Sellers on Early Payout will receive their payment upon label creation. Early Payout eligibility requirements can be found here.

For more information on how to cash out, checking the status of your payout, or checking your Whatnot balance please refer to this article.

Shipping expectations

Please note that we continue to expect sellers to ship orders within 2 business days of the item being sold. We have systems in place that constantly monitor sellers' fulfillment performance to ensure you are meeting these expectations.

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