Germany Shipping Costs Germany Shipping Costs

Germany Shipping Costs

Whatnot Support Whatnot Support

General Information

Currently domestic and Intra-EU shipments from Germany are natively supported within the app through Deutsche Post and DPD DE. International shipments are supported as Bring Your Own Label (BYOL) through DPD DE. All Deutsche Post and DPD DE shipments through Whatnot provide tracking information. DPD DE shipments will include insurance up to €520.00. 

Whatnot will always aim to select the lowest-cost shipping option for buyers. To streamline this experience, Whatnot currently offers three preset shipping profiles aimed at optimizing the buyer experience within the card format categories. Please select the shipping profile that closest matches your item to ensure compliance with weight and dimension restrictions. Custom shipping profiles are also enabled for German sellers in order to accurately describe the dimensions and weight of your item. This will help Whatnot select the optimal box dimensions and shipping option for the buyer.

Please read our buyer protection for more information on Whatnot’s commitment for safe and positive shopping experiences.

Available Shipping Profiles:

Shipping Profile Item Dimensions Item Weight
Single 6.8 cm x 8.8 cm x 0.09 cm 15 g
Slab 6.9 cm x 9.7 cm x 0.09 cm 85 g
Pack 9.65 cm x 7.62 cm x 1.52 cm 25 g

Germany Domestic Shipping

Domestic shipments within Germany are currently supported by two couriers, Deutsche Post and DPD DE.

Deutsche Post supports letter format shipments, up to a maximum weight of 2 kg. Shipment pricing will vary on both the weight amount and dimensions of the shipment.

These are the possible box dimensions supported through Deutsche Post:

Service Name Letter Dimensions Max Weight Price
Standardbrief 23.5 cm x 12.5 cm x 0.5 cm 20 g €0.85
Kompaktbrief 23.5 cm x 12.5 cm x 1 cm 50 g €1.00
Grossbrief 35.3 cm x 25 cm x 2 cm 500 g €1.60
Maxibrief 35.3 cm x 25 cm x 5 cm 1000 g €2.75
Maxibrief Plus 35.3 cm x 25 cm x 5 cm 2000 g €4.95

DPD DE supports parcel format shipments, up to a maximum weight of 20 kg. DPD DE requires parcel drop off at Pickup Parcelshop, and goods must be packed securely. Pricing will vary based on the dimensions of the shipment.

These are the possible box dimensions supported through DPD DE:

Service Name Box Dimensions Max Weight Price
XS 15 cm x 15 cm x 15 cm 20 kg €3.73
S 25 cm x 25 cm x 25 cm 20 kg €4.23
M 35 cm x 35 cm x 35 cm 20 kg €5.42
L 45 cm x 45 cm x 45 cm 20 kg €8.36

Note: DPD DE domestic does not provide service to postcode area 78266 Büsingen.

Germany Intra-EU Shipping

Intra-EU shipments originating from Germany are supported by two couriers, Deutsche Post and DPD DE.

Deutsche Post supports letter format shipments, up to a maximum weight of 2 kg. Pricing will vary on both the weight amount and dimensions of the shipment.

These are the box sizes available through Deutsche Post.

Service Name Letter Dimensions Max Weight Price
Standardbrief 23.5 cm x 12.5 cm x 0.5 cm 20 g €1.10
Kompaktbrief 23.5 cm x 12.5 cm x 1 cm 50 g €1.70
Grossbrief 35.3 cm x 25 cm x 2 cm 500 g €3.70
Maxibrief 35.3 cm x 25 cm x 5 cm 1000 g €7.00
Maxibrief Plus 35.3 cm x 25 cm x 5 cm 2000 g €17.00

DPD DE supports parcel format shipments, up to a maximum weight of 20 kg. DPD DE requires parcel dropoff at Pickup Parcelshop, and goods must be packed securely. Pricing will vary based on both the dimensions of the shipment, and the shipment destination.

These are the box sizes available through DPD DE.

Service Name Box Dimensions Max Weight Price Range
XS 15 cm x 15 cm x 15 cm 20 kg €8.36 - €29.45
S 25 cm x 25 cm x 25 cm 20 kg €10.12 - €31.97
M 35 cm x 35 cm x 35 cm 20 kg €13.32 - €36.85
L 45 cm x 45 cm x 45 cm 20 kg €16.01 - €47.10

Note: DPD DE intra-eu does not provide service to:

  1. Greenland and the Faroe Islands
  2. France Overseas departments
  3. Channel Islands, Isle of Man
  4. Campione d´Italia, Livigno
  5. Canary Islands and Ceuta + Melilla
  6. Åland Islands

International Shipping

International shipments are currently only supported through Bring Your Own Label (BYOL) for DPD DE. Please follow the BYOL help article for more information on fulfilling international shipments (https://help.whatnot.com/hc/en-us/articles/14213672512269-Bring-Your-Own-Label).

Bundling

For domestic and intra-eu shipments, Whatnot will attempt to bundle together items purchased from the same seller in the same livestream in order to reduce shipping costs for the buyer. Bundling will rely on accurately selected shipping profiles for items and will use a mix of both weight and item dimensions to determine optimal bundling. Whatnot currently assumes an approximate empty box/letter weight of 8 g. The table below provides an example of how bundling works for a domestic shipment of cards.

Item will be bundled into the same service level until:

  1. The bundled item weight + assumed empty box/letter weight of 8 g exceeds the maximum weight for the service level
  2. The bundled item dimensions exceed any one dimension of the service level as calculated by our algorithm

In order to determine what box/letter size to use for a bundled shipment, sellers should refer to the dimensions column on the shipment dashboard in Seller Hub. This chosen box/letter is what the buyer has paid for and is what Whatnot expects the seller to use for the shipment.

*Bundling is optimized for selling within card categories. Selling outside of these categories will currently result in a suboptimal shipping experience.

Example: Bundling result from 1-3 listings out of which 2 with “Single” and 1 with “Pack” shipping profile for a domestic shipment

Total Items Bundled in Shipment Items Added with Shipping Profile Bundled Item Weight Smallest Box/ Letter Bundled Items Fit Into Chosen Letter/ Box Additional Shipment Cost to Buyer Total Shipment Cost to Buyer
0 - 8 g - - - -
1 + 1 Card with “Single” Shipping Profile 23 g 23.5 cm x 12.5 cm x 0.5 cm Kompaktbrief €1.00 €1.00
2 + 1 Card with “Single” Shipping Profile 38 g 23.5 cm x 12.5 cm x 0.5 cm Kompaktbrief €0.00 €1.00
3 + 1 Pack of Cards with “Pack” Shipping Profile 63 g 23.5 cm x 12.5 cm x 2 cm Grossbrief €0.60 €1.60

 

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