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  1. Whatnot Help Center
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Buying



Getting started
Add and manage payment methods
Add or update your default shipping address
Turn on live captions while watching shows
Using and viewing chat tags in a livestream

Buying items
Pre-bid on an item before an auction
Pay over time with Buy Now, Pay Later
How to become a Verified Buyer
Buying on Whatnot
How to bid in an auction
Fix a payment issue or declined payment
See all 25 articles

Order issues and refunds
Whatnot Buyer Protection Policy
Request to cancel your order
Get help with your purchase
Seller Provided Support for Buyers

Shipping
Track your order
Get help with a delayed or missing order
Change your order's shipping address
Smart Bundling™
Weekly Bundling Feature
US shipping guide for buyers
See all 20 articles