Add and manage payment methods Add and manage payment methods

Add and manage payment methods

Whatnot Support Whatnot Support

When buying on Whatnot, payment methods include: 

The payment methods available to you may depend on your device and location. 

Add or edit your payment method 

When you add or change a payment method, it becomes your default for future purchases, not just the current item or show. You can update your payment method anytime. 

Note: The iOS / Android app offers more options, so the steps below focus on the app. You can also make changes from the Payments page whatnot.com.  

From your account 

  1. Open the Whatnot app
  2. Tap Account at the bottom of the screen
  3. Select Payments & Shipping
  4. Tap the pencil icon next to Add Payment Method
  5. Choose a payment type
  6. Add a new method or choose one you've already saved

From a show 

  1. Tap the Wallet icon in the bottom right
  2. Tap Payment
  3. Choose a payment type
  4. Add a new method or choose one you've already saved

From a Buy It Now item 

  1. Tap Buy Now when viewing the item
  2. Expand Payment section
  3. Tap the pencil icon
  4. Choose a payment type
  5. Add a new method or choose one you've already saved

Remove a payment method 

You’ll only be able to delete a payment method if you’ve added more than one.

To remove a payment method from your account: 

  1. Open the Whatnot app
  2. Tap Account at the bottom of the screen
  3. Select Payments & Shipping
  4. Tap the pencil icon next to Add Payment Method
  5. Choose a payment type:
    • Credit or debit cards: Tap Edit > tap the red X next to the card you want to remove.
    • PayPal, Apple Pay, Venmo, Google Play: Tap to manage or remove the linked account. You may be redirected to the provider to make changes. 

Trouble removing a payment method? Contact Whatnot support. We can help remove most payment options, except Apple Pay, which has to be managed through Apple.

FAQs

Can I change my payment method after purchase? 

No. You can’t change your payment method after purchase, but you can update it for future purchases. What to do if your payment didn’t go through

Does Whatnot offer gift cards? 

No. Whatnot doesn’t offer gift cards at this time.  

How do I use a coupon to pay? 

Learn how how to claim and use a coupon

What if my payment is going through? 

Learn what to do if you see an error at checkout or payment fails.