Add and manage payment methods

You can save and manage your payment methods anytime so you’re ready to bid or buy without missing a moment.

In this article: 

• Accepted payment methods

• Add or edit your payment method

• Remove a payment method

• FAQs

What is a default payment method?

Your default payment method is the card or account Whatnot automatically charges when you make a purchase. If you win an auction, the payment method used is whichever one was set as your default when you placed the bid.

When you buy or make an offer on a Buy Now item, you can review and switch your payment method before confirming.

Accepted payment methods

• Credit and debit cards

• PayPal

• Apple Pay (iOS)

• Google Pay (Android)

• Venmo

• Wero

• Affirm or Klarna (Buy Now, Pay Later)

Available payment options may vary depending on your device and location.

Add or edit your payment method 

When you add or update a payment method, it becomes your default for future purchases, not just the current item or show. You can update it anytime.

The Whatnot app offers the most payment options. You can also manage payments from the Payments page on whatnot.com.  

Add a new payment method

Add from your account settings:

1. Open the Whatnot app. 

2. Tap Account.

3. Select Payments & Shipping.

4. Tap the pencil icon next to Add Payment Method.

5. Choose from the payment method options 
   • To add credit or debit card:
     • Select credit or debit card
     • Select New Card
     • Enter card details
     • Save payment method
   • To add another payment method:
     • Follow instructions from payment provider

Add from a show:

1. Tap the Wallet icon.

2. Tap Payment.

3. Choose a payment type.

   • To add credit or debit card:
     • Select credit or debit card
     • Select New Card
     • Enter card details
     • Save payment method
   • To add another payment method:
     • Follow instructions from payment provider

Add while purchasing a Buy It Now (BIN) item

1. Tap Buy Now.

2. Expand the Payment section.

3. Tap the pencil icon.

4. Choose a payment type.

5. Add a new method or select one you’ve already saved.

When you add a new payment method, it automatically becomes your default payment method you use to place bids and make purchases.

Edit your payment method 

Edit from your account settings:

1. Open the Whatnot app
2. Tap Account.
3. Select Payments & Shipping.
4. Select Payment Method
5. Choose from the payment method options 
   1. To update a credit or debit card:
      1. Select credit or debit card
      2. Under Saved, select View More
      3. Select a card
      4. Save payment method
   2. To updated another payment method:
      1. Follow instructions from payment provider

Edit from a show:

1. Tap the Wallet icon.

2. Tap Payment.

3. Choose from the payment method options 
   • To update a credit or debit card:
     • Select credit or debit card
     • Under Saved, select View More
     • Select a card
     • Save payment method
   • To update another payment method:
     • Follow instructions from payment provider

Remove a payment method 

You can remove a payment method if you have more than one saved to your account.

To remove a payment method:

1. Open the Whatnot app.
2. Tap Account
3. Select Payment Method
4. Choose a payment type
   • To remove credit or debit card:
     • Select credit or debit card
     • Under Saved, select View More
     • Tap Edit
     • Select which card you want to remove
     • Remove card
   • All other payment methods:
     • Tap to manage or remove the linked account. You may be redirected to the payment provider to make changes.

Having trouble removing a payment method? Contact Whatnot support. We can help with most payment methods, but Apple Pay must be managed directly through Apple.

FAQs

Can I change my payment method after placing an order? 

No. Once an order is placed, the payment method can’t be changed. 

You can update your default payment method anytime for future purchases

Does Whatnot offer gift cards? 

No. Whatnot doesn’t offer gift cards at this time.  

How do I use a coupon to pay? 

Learn how to claim and use a coupon. 

What if my payment is not going through? 

Find out what to do if your payment fails or declines.