Track your order
After you make a purchase, you can check your order status and any avail...
Get help with a delayed or missing order
If your purchase or giveaway hasn’t arrived yet, here’s how to check tra...
Change your order's shipping address
If your order is headed to the wrong address, don’t worry—you may be abl...
Smart Bundling™
Whatnot’s Smart Bundling™ program maximizes ultimate convenience and s...
Weekly Bundling Feature
Weekly bundling is a new feature live for all sellers in Australia, Germ...
US shipping guide for buyers
Buying from U.S.-based sellers on Whatnot? Here’s what you need to know ...
Shipping Policy
Our team works hard to make sure shipping is as fast and easy as possibl...
Use Free Pickup as a buyer
Free Pickup, also known as Local Pickup, is a delivery method you can ch...
Australia Shipping Guide for Buyers
Buyer shipping explained
The first time you buy something in a specific ...
Netherlands Shipping Guide for Buyers
Buyer shipping explained
The first time you buy something in a specific ...
Guide to USPS First-Class Mail Letter shipping for buyers
Some sellers use USPS First-Class Mail Letter (FCML), also known as Plai...
Austria Shipping Guide for Buyers
Buyer shipping explained
The first time you buy something in a specific ...
Germany Shipping for Buyers
Buyer shipping explainedThe first time you buy something in a specific s...
UK Shipping Guide for Buyers
Whatnot partners with Royal Mail for most domestic shipments UK to UK. I...
France Shipping Guide for Buyers
This article is aimed at educating our French buyers how shipping works ...
Troubleshoot unexpected shipping costs as a buyer
If your shipping charge seems higher than expected, there are a few comm...
International Shipping Customs and Imports
International shipping costs vary by destination and weight.
To see the...
Taxes on shipping
The taxes that apply to shipping fees depend on the package's origin and...
US Domestic Shipping Timeline on Purchased Items
This article discusses the expected shipping time for items shipped dome...
APO/FPO Military International Shipping
How do I properly list my address?
Military addresses can be tricky, esp...