Track your order
After you make a purchase, you can check your order status and any avail...
Add or update your shipping address
Your default shipping address is where your future orders will be sent. ...
Change your order's shipping address
If your order is headed to the wrong address, don’t worry—you may be abl...
Get help with a delayed or missing order
If your purchase or giveaway hasn’t arrived yet, here’s how to check tra...
How Smart Bundling™ works
Whatnot’s Smart Bundling™ program maximizes ultimate convenience and sav...
Weekly Bundling Feature
Weekly bundling is a new feature live for all sellers in Australia, Germ...
Use Free Pickup as a buyer
Free Pickup, also known as Local Pickup, is a delivery method you can ch...
US shipping guide for buyers
Buying from U.S.-based sellers on Whatnot? Here’s what you need to know ...
Shipping Policy for buyers
Our team works hard to make sure shipping is as fast and easy as possibl...
Free shipping for First-Time Buyers
If you're new to Whatnot, you may qualify for free shipping (up to $25) ...
USPS First-Class Mail Letter (FCML) shipping for buyers
USPS First-Class Mail Letter (FCML), sometimes called Plain White Envelo...
Germany Shipping for Buyers
Buyer shipping explainedThe first time you buy something in a specific s...
Troubleshoot shipping costs as a buyer
If shipping costs aren’t adding up, this guide explains what’s expected,...
International Shipping Customs and Imports
International shipping costs vary by destination and weight.
To see the...
Taxes on shipping
The taxes that apply to shipping fees depend on the package's origin and...
APO/FPO Military International Shipping
How do I properly list my address?
Military addresses can be tricky, esp...
UK Shipping Guide for Buyers
Whatnot partners with Royal Mail for most domestic shipments UK to UK. I...
Netherlands Shipping Guide for Buyers
Buyer shipping explainedThe first time you buy something in a specific s...
Australia Shipping Guide for Buyers
Buyer shipping explained
The first time you buy something in a specific ...
Austria Shipping Guide for Buyers
Buyer shipping explained
The first time you buy something in a specific ...
France Shipping Guide for Buyers
This article is aimed at educating our French buyers how shipping works ...