What is Average Ship Time?
Average Ship Time is the median time between when an order is placed and when it is scanned by the shipping carrier, excluding weekends. This calculation is based on the last 30 days of orders for a seller. A minimum of 6 orders within this rolling 30-day period is required to determine an Average Ship Time.
Why is this important?
Average Ship Time is a crucial metric for both buyers and sellers.
For buyers, it provides a clear expectation of how quickly their orders will be processed and shipped. This transparency helps build trust and can influence purchasing decisions, as buyers are more likely to choose sellers with faster shipping times.
For sellers, a good Average Ship Time can be a significant competitive advantage. Sellers who consistently ship orders quickly are more likely to receive positive feedback and repeat business.
When does the Average Ship Time update for a Seller?
The Average Ship Time is updated daily, based on a 30-day rolling average. In order for an average shipping time to be displayed, seller's must have more than 5 shipments within the 30-day window. For offers, the Average Ship Time is calculated from the date the offer is accepted.
Where can I find the Average Ship Time?
The Average Ship Time is displayed on a seller's profile, beneath the "Followers" and "Following" counts and next to the "Items Sold" count. If a seller has not shipped more than 5 orders within a 30-day period, no Average Ship Time will be shown.