What is Average Ship Time?
Average Ship Time is the average time between when an order is placed and when it is scanned by the shipping carrier, excluding weekends and holidays. We calculate this on the seller’s last 30 days of orders.
Why is this important?
Average Ship Time is an important metric for both buyers and sellers for a number several reasons.
For buyers, it provides a clear expectation of how quickly their order will be shipped, and when they can expect it to arrive. Knowing roughly when an order will arrive helps build confidence and may influence their decision to purchase an item—buyers are more likely to purchase from sellers with faster shipping times.
For sellers, a good Average Ship Time can be a significant competitive advantage. Sellers who consistently ship orders quickly are more likely to receive positive feedback and secure repeat business.
When does the Average Ship Time update for a Seller?
The Average Ship Time is updated daily based on a 30-day rolling average. For offers, the Average Ship Time is calculated from the date the offer is accepted.
Where can I find the Average Ship Time?
The Average Ship Time is displayed on a seller's live shows, listings, and profile views.
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