Manage your team with Team Permissions Manage your team with Team Permissions

Manage your team with Team Permissions

Whatnot Support Whatnot Support

As your business grows on Whatnot, bringing in help becomes part of the journey. Team Permissions lets you give access, assign roles, and stay in control, without sharing login details.

On this page: 


What you can do with Team Permissions

  • Keep access secure: Everyone logs in with their own account, so you never have to share credentials.

  • Add and manage your team: Invite teammates, assign roles, and update permissions anytime.

  • Switch between accounts easily: Move between teams with the right level of access for each one.


Manage your Team Permissions 

To add or manage team members:

  1. Go to whatnot.com and open Setting in Seller Hub
  2. Click the Team tab

From here, you can:

  • Invite team members: Click Invite, enter email addresses, and assign roles
  • Update roles: Use the dropdown next to each team member’s name
  • Manage invites: View, resend, or cancel invites in the Pending tab
  • Remove members: Click the “…” menu next to a name and select Remove access

After you send an invite, the person must accept it before they appear on your team. Once they join, they’ll have access based on the role you assigned.

Accept a team invite 

  1. Open the invitation email and click Accept invite 

  2. Log in to your Whatnot account 

  3. Click Join team

Switch between teams

If you’re part of multiple teams, you can switch between them anytime.

On web

  1. From whatnot.com, click your account icon in the top right. 

  2. Select Switch role. 

  3. Choose the team you want to use. 

On the app (iOS and Android)

  1. Go to the Account tab. 

  2. Tap your username at the top.

  3. Select the dropdown showing the teams you're a member of.

  4. Choose the team you want to switch to.


Team roles & permissions 

Role Description Permissions Restrictions
Owner The account creator only.
  • Full access to all settings and features.
  • Only role allowed to change payout details or delete the account.
None
Admin Best for highly trusted team members managing daily operations.
  • Inventory management
  • Shipping and fulfillment
  • Live show management and chat
  • Customer messaging (DMs)
  • Team management
  • Reports and analytics
  • Spend money on behalf of the account
  • Request payouts
  • Can't delete the account
  • Can't edit payout details
  • Can't change password
Seller Best for team members focused on live selling.
  • Inventory management
  • Shipping and fulfillment
  • Live show management and chat
  • Customer messaging (DMs)
  • Can't spend money
  • Can't access reports
  • Can't manage team members
  • Can't delete the account
  • Can't edit payout details
  • Can't change password
Support Best for customer service and fulfillment support.
  • Inventory management
  • Shipping and fulfillment
  • Customer messaging (DMs)
  • Can't access live features
  • Can't spend money
  • Can't access reports
  • Can't manage team members
  • Can't delete the account
  • Can't edit payout details
  • Can't change password

Frequently asked questions (FAQs)

Can I change the Owner role?

No. Ownership stays with the original account creator. For transfers, contact Whatnot Support

Can I remove a team member?

Yes. Click the “…” menu next to their name and select Remove access. Access is removed right away.

Can Admins edit payout details or delete the account?

No. Only the Owner can manage payout details, change passwords, or delete the account.