Creating an Anytime auction is a straightforward process that enables sellers to efficiently list their items for sale. By following these steps, you can create an auction that not only meets the platform’s standards but also attracts potential bidders.
Guidelines for Creating High-Quality Anytime Auction Listings
To ensure the success of your Anytime auctions, it's important to adhere to specific guidelines that enhance the appeal and clarity of your listings:
- Price Range: Ideally, list products within the $100-$1,000 range, with starting bids at $1.
- Clear Presentation: Titles and descriptions should be detailed. Include the product name, year, and grade if applicable. Example: "1986 Fleer RC Clyde Drexler BGS 8.5/10 Auto".
- Photograph items on a flat, white background (like a piece of paper) from above.
- Center the item well, leaving space around it.
- Ensure good lighting for detailed inspection.
- Photograph all relevant sides of the item, including front and back.
Seller Hub Steps:
- Navigate to Seller Hub: Click the person icon in the top right corner and select 'Seller Hub: My Listings'.
- Start New Listing: Click on 'Create Listing' and choose 'Single Listing'.
- Input Listing Details: Add a title, description, and photos to your listing, then tap ‘Next’.
- Set the Price: Enter the starting bid for your item.
- Choose Sales Format: Select 'Auction' under the Sales Format options.
- Select Auction Duration: Under 'Auction Type', click 'Duration', and then choose your desired auction end time under 'Auction Duration'.
- Note: There may be limited duration options available during the beta phase.
- Finalize the Listing: Fill out any remaining information needed for your listing.
- Review Your Listing: Ensure that all details, especially the auction end time, are correct.
- List Your Auction: Click on 'List Now' to publish your auction.
- The quantity for Anytime Auctions is restricted to one.
- Ensure that all the information, especially the auction end time, is accurate before listing.
Editing Existing Anytime Auctions
To enhance the effectiveness of your sales, Sellerhub allows for the editing of Anytime auctions under specific conditions. This process enables you to update auction details in real time, ensuring your listings are always accurate and appealing to potential bidders.
Eligibility for Editing:
- Auctions that are currently active but have not received any bids can be edited or canceled. However, once bidding starts on an auction, it can no longer be edited or canceled.
- Access: Go to your listing and click 'Edit Listing' at the bottom.
- Modify Details: Make your desired changes or upload new photos, then click 'Next'.
- Adjust Attributes: You can further edit listing attributes, noting that the quantity is limited to one. After adjustments, click 'Next'.
- Review and Submit: Review your changes on the 'Review Listing' page, then click 'Submit' to apply them.
These changes will be immediately applied to your live auction.
Canceling Anytime Auctions
Cancellation of an Anytime auction is a crucial step for managing auctions that didn’t result in a successful sale or encountered payment issues. This action is primarily used to address situations where an auction has ended but has not led to a completed transaction, either due to a lack of bids or payment failures.
Key Difference Between Deletion: Cancellation renders the auction inactive, preventing any further payment attempts by buyers. However, the listing remains in your inventory for potential subsequent actions, like deletion.
Criteria for Cancellation:
- Anytime auctions that have ended with no bids.
- Anytime auctions that have ended with payment failures.
- Current active Anytime auction with no bids
- Access Listing: Go to the listing page on the seller hub.
- Select Listing: Click on the listing showing a pending payment status, which opens a listing pane on the right.
- Confirm Cancellation: Click on “Cancel” and then confirm the action.
- Cancellation moves the listing to an inactive state, and buyers can no longer retry payment.
Next steps from here
- Canceled anytime auction can be relisted again with changes
- Canceled anytime auction can also be deleted and removed from inventory
Deleting Anytime Auctions: Clearing Your Inventory
Deleting an Anytime auction is a definitive action taken to remove a listing from your inventory. This is typically done for auctions that have been canceled.
Key Difference Between Cancellation: Deletion is a more final step compared to cancellation. It completely removes the auction from your inventory, making it inaccessible and permanently closing off any pending transactions.
Criteria for Deletion:
- Ended Anytime auctions with zero bids.
- Canceled Anytime auctions.
- Anytime auctions with failed payments.
- Access Listing: In the seller hub listing view, click on your listing to bring up the listing pane on the right.
- Navigate to Options: Click on 'Options'.
- Confirm Deletion: Select the 'Delete' button and confirm your action in the popup window.
A deleted listing is permanently removed from your inventory and becomes inaccessible.
Buyers with pending payments will not be able to complete payment for the item once it is deleted.
Relist Your Anytime Auctions
If an Anytime auction ends without bids or is canceled by the seller, Sellerhub provides a structured process to relist these items. This guide outlines the necessary steps for sellers to promptly re-offer their items in the marketplace.
Criteria for Relisting:
An Anytime auction is eligible for relisting under the following conditions:
- The auction concluded without receiving any bids.
- The auction was canceled by the seller.
Steps to Relist Your Auction:
- Initiation: When eligible, a "Relist Anytime Auction" button will be available. Click this to begin the relisting process.
- Update Auction Details: You will be directed to a page where you can revise the auction's title, description, category, and more.
- Finalization: After updating the details, click 'Next' to proceed to the confirmation page.
- Adjust Auction End Time: Although the starting bid and quantity remain fixed, you can set a new end time for your auction.
- Review and Confirm: Finalize the relisting by clicking “Review Listing” after entering all necessary updates.
Confirmation of Successful Relisting:
Completing these steps ensures that your auction is relisted, making it available once again for bidding.
Payment Pending on Anytime Auctions
Just like in regular livestream auctions, Anytime Auctions can also experience pending payments. In such cases, the buyer will encounter a pop-up modal allowing them to update their payment details and attempt the payment again. This modal appears under two circumstances:
- When the buyer revisits the same Anytime auction.
- When the buyer first opens the WN app and has an outstanding pending payment.
For Sellers: Tracking and Managing Pending Payments
As a seller, you'll have visibility into the current buyer with the pending payment, as well as the next highest bidder. This information is useful if you choose to directly contact either party regarding the auction item.
Options Available to Sellers:
- Contact the Buyer: You can reach out to the buyer with the pending payment to encourage them to complete the transaction.
- Cancel the Auction: If you decide to cancel a pending payment auction, the buyer will lose the ability to retry payment for the item. Once canceled, you have the option to either delete or relist the auction.
Viewing Auction outcomes on sellerhub:
- This is your screen without any runner ups
- This is your screen with runner ups
These features ensure a seamless and flexible auction experience for both buyers and sellers on the WN app.
Using the Refine Filter for Anytime Auction Items
With the refined filter functionality, you can effortlessly filter your listed items by buying format, specifically for Anytime auction items.
How to Use the Refine Filter:
- Access the refine filter and select the buying format option.
- Apply the filter to sort through your Anytime auctions based on the chosen format.
Resetting the Filter:
- If you wish to view all your auctions again without any filters, simply hit the 'Reset' button. This will clear the applied filters and show your full auction list.
This feature makes managing and viewing your Anytime auction items more efficient and user-friendly.
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Articles in this section
- Understanding and Using Seller Analytics
- Livestream Tools
- Running Simultaneous Auctions and Giveaways in Your Livestream
- Creating New Anytime Auctions
- Promote Tools
- Collection of Canadian GST/HST, QST and PST
- Whatnot Show Promotion
- Creating and Managing Coupons for your Livestream
- Show Notes
- Seller Hub Overview