As your business grows on Whatnot, you may need to expand your team.
Team Permissions makes it easy to safely grant access and manage roles, so you can delegate with confidence.
On this page:
- What you can do with Team Permissions
- Manage your Team Permissions
- Accept a team invite
- Switch between teams
- Team roles & permissions
- Frequently asked questions (FAQs)
What you can do with Team Permissions
Secure access: Team members log in with their own accounts, so there's no need to share credentials.
Add and manage team members: Invite teammates and assign roles with specific permissions.
Flexible account access: Switch between multiple Whatnot accounts with appropriate controls.
Manage your Team Permissions
To manage your team, including adding and removing members:
From whatnot.com, open your Settings in Seller Hub.
Click the Team tab.
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From here, you can:
Invite team members: Click Invite, enter email addresses, and assign roles.
Update roles: Use the role dropdown next to a team member’s name.
Manage invites: View, resend, or cancel invites in the Pending tab.
Remove members: Click the “…” menu next to a name and select Remove access.
After you invite someone to join your team, they must accept the invite before they appear in your team member list.
Once accepted, they’ll have access based on the role you assigned.
Accept a team invite
Open the invitation email and click Accept invite.
Log in to the Whatnot account you want to use.
Click Join team to finish.
Switch between teams
If you're a part of multiple teams, you can easily switch between them on the Whatnot website or app.
On web
From whatnot.com, click your account icon in the top right.
Select Switch role.
Choose the team you want to use.
On the app (iOS and Android)
Go to the Account tab.
Tap your username at the top.
Select the dropdown showing the teams you're a member of.
Choose the team you want to switch to.
Team roles & permissions
| Role | Description | Permissions | Restrictions |
| Owner | The account creator only. |
|
None |
| Admin | Best for highly trusted team members managing daily operations. |
|
|
| Seller | Best for team members focused on live selling. |
|
|
| Support | Best for customer service and fulfillment support. |
|
|
Frequently asked questions (FAQs)
Can I change the Owner role?
No. Ownership is tied to the original account creator. For ownership transfers, contact Support.
Can I remove a team member?
Yes. Click the “…” menu next to their name and select Remove access. Access is revoked immediately.
Can Admins edit payout details or delete the account?
No. Only the Owner can manage payout details, change passwords, or delete the account.