Edit your shipping settings Edit your shipping settings
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Edit your shipping settings

Whatnot Support Whatnot Support

Shipping settings control how shipping works for your live shows on Whatnot.

You can set your default shipping preferences in Seller Hub (in the Whatnot app), then adjust available shipping options for individual shows in the app or on whatnot.com.

Note: Some shipping settings are only available to certain sellers or regions. If you don’t see a setting in Seller Hub, it isn’t available to your account yet.

In this article:

New to Whatnot or selling outside of shows? Check out Set up shipping before you sell.

Edit your default shipping settings

Update your default shipping settings in Seller Hub. These settings apply to future live shows unless you override them for a specific show.

In Seller Hub, you can choose:

Even with default settings in place, the final shipping service for an order may vary based on:

  • The item’s weight or category

  • The shipping profile used

  • Any show-specific shipping overrides

Note: International shipping is automatically enabled for eligible buyers and can’t be turned off.

Learn more about available shipping services and pricing in your region: US, UK, Germany, France, Australia, Netherlands, Austria. 

To change your default shipping settings:

  1. From the Whatnot app, tap Seller Hub at the bottom of the screen.
  2. Tap the menu icon (☰) in the top right.
  3. Scroll down to Settings > Shipping Settings. 
  4. Review your settings and make any changes. 
  5. (Optional) Choose whether to apply changes to scheduled shows. 
  6. Tap Save. 

You can return and update these settings anytime.

Update shipping settings for a specific show

By default, each live show uses your Seller Hub shipping settings. You can customize shipping for a specific show if needed.

Changes made at the show level apply only to that show. If the show is recurring, the settings carry over to future instances.

For an individual show, you can choose:

To edit shipping settings for a scheduled show: 

Change show settings from the app
  1. Tap Seller Hub at the bottom of the screen.
  2. In the top right, open the menu (☰).
  3. Tap Shows, then select the show you want to edit.
  4. Select … More, then tap Edit Show.
  5. Scroll to Shipping Settings.
  6. Review and adjust your settings as needed.
  7. Save your changes.
Change show settings from web
  1. From whatnot.com, open your Shows page in Seller Hub. 
  2. Scroll to Shipping Settings.
  3. Review and adjust your settings as needed.
  4. Save your changes.

Tip: You can also customize shipping when scheduling new shows.

Explore individual shipping settings

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