How to buy on Whatnot
There are a few different ways to buy on Whatnot, whether you’re shoppin...
Add and manage payment methods
You can save and manage your payment methods anytime so you’re ready to ...
Bidding in auctions
Bidding lets you compete for auction-style listings on Whatnot. During a...
Bookmark a show, listing, or search
Bookmarking lets you save upcoming shows, specific listings, and product...
Pre-bid on an item before an auction
Pre-bidding lets you place a bid before an auction starts. When the sell...
Pay over time with Buy Now, Pay Later
You can split eligible purchases into smaller payments with Klarna or Af...
Make an offer on a Buy It Now product
You can make an offer on some Buy It Now (BIN) items in the Whatnot app ...
Fix a payment issue or declined payment
If your payment is declined on Whatnot, you can retry or update your pay...
Turn on live captions while watching shows
We want everyone to enjoy shows on Whatnot, including viewers who benefi...
Find your order details
While getting help with an order, you may need to share order details li...
How to become a Verified Buyer
Some sellers require buyers to be verified before placing bids or enteri...
Using and viewing chat tags in a livestream
Anyone can tag another Whatnot user in a livestream chat. Tagging refe...
Find the receipt for your purchase
When you buy something on Whatnot, you’ll receive an email receipt for e...
Watch your video receipt
When you buy something during a show on Whatnot, you’ll get a video rece...
Downloading Your Order History
If you’d like to view your list of purchases (as a buyer), you can choos...
Contributing to Community Boost
Community Boost
Community Boost is a way to support the Sellers that you...
Tip a seller
Want to show support beyond buying? You can tip your favorite sellers di...
About Gating on Whatnot
What is gating?
Selling in Gated Categories, e.g., Luxury Bags & Accesso...
Auctions
Auctions on Whatnot are a selling format, enabling you to bid on product...
Claiming and Using a Coupon
Sellers can offer coupons to their buyers that can be used on livestream...
Enter a Standard Giveaway
Standard giveaways on Whatnot are free to enter (the seller pays for shi...
Enter a Buyer Appreciation Giveaway
Buyer Appreciation giveaways on Whatnot are free to enter (the seller pa...
Rate your purchase
After delivery, you can choose to rate your purchase on a 5-star scale a...
Introducing Gems
Gems are new virtual points on Whatnot that reward buyers for being acti...
Direct messages for buyers
Direct messages (DMs) let you communicate with sellers and other Whatnot...
How to Get a VAT Invoice for Your Purchases
As a buyer, you may have a need for a VAT invoice for your purchases on ...
The Big Game Stream
What is the Big Game Stream?The Big Game Stream is a live, interactive l...