Pay over time with Buy Now, Pay Later
You can split some Whatnot purchases into payments using Klarna or Affir...
How to become a Verified Buyer
Some sellers require buyers to be verified before placing bids or enteri...
Bidding on an Item Before It Goes Up For Auction
You can bid on an item listed in a seller’s product list anytime before ...
Fix a payment issue or declined payment
If you're having a trouble with payment, this article helps fix common p...
Buying on Whatnot
Purchasing in Live Shows
First things first: You must have a payment met...
Contributing to Community Boost
Community Boost
Community Boost is a way to support the Sellers that you...
Bidding Overview
Whatnot provides a unique experience to both buyers and sellers by incor...
About Gating on Whatnot
What is gating?
Selling in Gated Categories, e.g., Luxury Bags & Accesso...
USPS First-Class Mail Letter Shipping for Buyers
What is USPS First-Class Mail Letter Shipping for buyers?
USPS First-Cla...
Find your order details
While getting help with an order, you may need to share order details li...
First-Time Buyer Coupons - Terms & Conditions
Whatnot may offer Coupons to certain first-time buyers for a discount on...
Auctions
Auctions on Whatnot are a selling format, enabling you to bid on product...
Claiming and Using a Coupon
Sellers can offer coupons to their buyers that can be used on livestream...
Tip a seller
Want to show support beyond buying? You can tip your favorite sellers di...
Enter a Standard Giveaway
Standard giveaways on Whatnot are free to enter (the seller pays for shi...
Enter a Buyer Appreciation Giveaway
Buyer Appreciation giveaways on Whatnot are free to enter (the seller pa...
Downloading Your Order History
If you’d like to view your list of purchases (as a buyer), you can choos...
Bidding on an Auction During a Livestream
This article discusses how to bid on an item up for auction in a livestr...
Bookmark Shows and Products
This article outlines how a you can bookmark an upcoming show or product...
Viewing and Managing Livestream Clips
When you create and publish a livestream clip, that clip will appear on ...
Direct Messaging (For Buyers)
With Direct Messaging, or DMs, you have the ability to send messages to ...
Make an offer on a Buy-It-Now product
An offer is a price you propose to a seller for a Buy-It-Now (BIN) item....
Rate and review your purchase
Rating a purchase is optional, but it’s a great way to share honest feed...
Live Auction Rules
Here are the key rules for each auction on Whatnot:
You bid, you buy: ...