Pre-bid on an item before an auction
Pre-bidding lets you place a bid before an auction starts. When the sell...
Pay over time with Buy Now, Pay Later
You can use Klarna or Affirm to split eligible Whatnot purchases into mu...
How to become a Verified Buyer
Some sellers require buyers to be verified before placing bids or enteri...
Buying on Whatnot
Purchasing in Live Shows
First things first: You must have a payment met...
How to bid in an auction
Bidding lets you compete for auction-style listings on Whatnot. During a...
Fix a payment issue or declined payment
If your payment is declined on Whatnot, you can retry or update your pay...
Make an offer on a Buy It Now product
You can make an offer on some Buy It Now (BIN) items in the Whatnot app ...
Find your order details
While getting help with an order, you may need to share order details li...
Find the receipt for your purchase
When you buy something on Whatnot, you’ll receive an email receipt for e...
Watch your video receipt
When you buy something during a show on Whatnot, you’ll get a video rece...
Downloading Your Order History
If you’d like to view your list of purchases (as a buyer), you can choos...
Contributing to Community Boost
Community Boost
Community Boost is a way to support the Sellers that you...
Tip a seller
Want to show support beyond buying? You can tip your favorite sellers di...
Bookmark Shows and Products
This article outlines how a you can bookmark an upcoming show or product...
About Gating on Whatnot
What is gating?
Selling in Gated Categories, e.g., Luxury Bags & Accesso...
First-Time Buyer Coupons - Terms & Conditions
Whatnot may offer Coupons to certain first-time buyers for a discount on...
Auctions
Auctions on Whatnot are a selling format, enabling you to bid on product...
Claiming and Using a Coupon
Sellers can offer coupons to their buyers that can be used on livestream...
Enter a Standard Giveaway
Standard giveaways on Whatnot are free to enter (the seller pays for shi...
Enter a Buyer Appreciation Giveaway
Buyer Appreciation giveaways on Whatnot are free to enter (the seller pa...
Rate and review your purchase
Rating a purchase is optional, but it’s a great way to share honest feed...
View and manage show clips
When you create and publish a show clip, that clip will appear on your p...
Introducing Gems
Gems are a new virtual currency on Whatnot that reward buyers for being ...
Direct messages for buyers
Direct messages (DMs) let you communicate with sellers and other Whatnot...
How to Get a VAT Invoice for Your Purchases
As a buyer, you may have a need for a VAT invoice for your purchases on ...