While getting help with an order, you may need to share details like your Order ID or tracking number.
Here’s how to find them:
Open your order:
- Open the Whatnot app or go to whatnot.com
- Go to Activity
- Select Purchases
- Choose the order you need help with
From the order details page, you can view and copy:
- Tracking number – select Tracking
- Order ID – a 9-digit number (for example: 123456789)
Need help with an order? Choose Get help from the order details page to submit a request.
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Articles in this section
- How to buy on Whatnot
- View and manage your buying activity
- Bid on an item during a show
- Bookmark a show, listing, or search
- Pre-bid on an item before a show
- Make an offer on a Buy It Now product
- Find your order details
- How to become a Verified Buyer
- Watch your video receipt
- Downloading Your Order History