Downloading Your Order History

If you’d like to view your list of purchases as a buyer, you can choose to download your list at any time from the order history page. 

Note: You can only download your order history using the web browser. This is not currently available on mobile.

1. Open your web browser and go to whatnot.com.
2. Click the profile icon in the upper right, then select the Buying tab. 
3. Once, you are on the Buying tab, click Purchases 
4. At the bottom of the page, click Download Purchase History. 
5. Choose a Start Date and End Date. This will filter your order history list to only the orders made during the specified timeframe.  
6. Click Download as CSV.

This report contains only your purchase activity as a buyer, not the orders you sold as a seller. To download your seller oder history, navigate to the Ledger on desktop web and follow these instructions. You can also download a more detailed breakdown of your order earnings from the weekly orders report. 

Understanding the Order History Data

Your purchase history export will contain the following data:

• Order ID: A legacy alphanumeric unique ID associated with the order. 
• Order numeric ID: A number-only unique ID associated with the order. This ID is the one more commonly used to lookup specific orders.
• Buyer: The user who purchased the item.
• Seller: The seller of the item purchased.
• Product name: The name provided on the item listing. 
• Product description: The description of the item. 
• Product category: The Whatnot category the item was sold in. 
• Processed date: The date and time the purchase was made.
• Order status: The status of the order. Options include:
  • Created: The order was created, but the seller has yet to print the label or ship the package.
  • Ask_Pending: There is an outstanding offer on a product that has not yet been accepted.
  • Processing: The order is currently still in progress. If you believe the order should not longer be showing as Processing, contact Whatnot support for assistance. 
  • Completed: The order has been delivered.
  • Canceling: A request to cancel the order was submitted but has not been approved yet. 
  • Canceled: The order was cancelled. 
• Order style: Options include:
  • Direct_order: Purchase made from a livestream or marketplace (profile shop)
  • Direct_offer: An offer was made on a marketplace (profile shop) item before the purchase was finalized.
  • Giveaway: A free item you won as a giveaway in a livestream
• Sold price: The price at which the item was sold. 
• Quantity: The number of items sold in that purchase.
• Subtotal: The price of the order before shipping and taxes are applied. 
• Shipping price: The total amount paid in shipping for the order. 
• Taxes: The total amount paid in taxes for the order. 
• Taxes currency: The currency in which taxes where paid.
• Customs: amount of any customs charges associated with the order.
• Credits applied: The total dollar amount in credits applied to the order. 
• Total: The total amount paid by the buyer (including shipping and taxes).