Adding and Managing Items in your Profile Shop Adding and Managing Items in your Profile Shop

Adding and Managing Items in your Profile Shop

Whatnot Support Whatnot Support

This article discusses how to add and manage items in your profile shop to sell on the Whatnot marketplace. 

Buyers can find your listings using the app’s search feature or by visiting your profile. Buyers can place an offer and negotiate a price for items in your shop. You can manage all offers on your shop items through the Offers page. Visit our Offers Frequently Asked Questions page for more info. 

Adding Items to your Shop on Mobile

  1. Open the Whatnot app on your mobile device.
  2. Tap the + (plus) icon in the top right-hand corner.
    Plus button 2:20:24.PNG
  3. Select List an Item.
    List an Item 2:2024.PNG
  4. Choose if you want to Scan, Search, or manually enter the item information:
    • Scan: Scan the item’s barcode to populate a list of options from Whatnot’s database. This works best with graded products. Be sure to scan the correct barcode and remove any obstructions (e.g., stickers, glare, etc.) that could prevent the camera from capturing the barcode accurately. The scan feature will populate a stock photo of the product, it is important to include a photo of your product as well. 
      1. Tap Scan
      2. Center the item’s barcode in the center of your camera. 
      3. Select your item from the list of results. 
        IMG_4855.PNG
      4. Select a price and include picture of your item
        Scan info 2:20:24.PNG
    • Search: Search through Whatnot’s database and select the item you want to sell. 
      1. Tap Search
      2. Search for and select an item from the list of results.
  5. Configure the following settings:
    • Category: The category of the item you’re selling (e.g., Funko, Trading Card Game, etc.). This is pre-selected if you used the Scan or Search function to add your item.
    • Title: Item name. Be as specific as possible and use keywords to help users search for and find items during your livestream. This field is pre-filled if you use the Scan or Search function to add your item.
    • Description: Describe the item, including the condition. Be as detailed as you can. Note: Check out our item conditions guidelines to help identify your item's quality. If you have multiple of the same item that vary, (ex. a hoodie in different colors and sizes) you can use our Product Variations feature!
  6. Tap Upload Photo or Video and take pictures of your item (front, back, top, bottom, and each side). Optionally, take photos of any damage or residue your item might have. Tap Continue when you’re done. 
  7. Tap Next.
  8. Provide the following item selling details: 
    • Price: The price of the item. 
    • Quantity: The total number of inventory you have for that item.
    • Shipping Profile: Choose from the list of options to indicate the weight of your item. Note: The Shipping Profile is pre-selected if you used the Scan or Search function to add your item.  
  9. Tap Publish.
  10. Choose to either Finish uploading your listing or View Listing for the option to edited

Editing or Deleting Shop Items

    1. Open the Whatnot app on your mobile device.
    2. Tap the profile icon at the far right of the bottom menu bar.
      Profile 2:20:24.PNG
    3. Scroll down to the "Shop" portion of your profile
      Mobile shop 2:20:24.PNG
    4. Search for the listing you'd like to edit and slick the "Edit" button.
    5. Choose how to manage your listing:
      • Edit Listing:  
        1. Tap Add Photo and capture additional photos of the item. 
        2. Update the Title and Description as needed. 
        3. Update the Price and Quantity as needed.
        4. Tap Save 
      • Assign to a Live Show: This adds the listing to a show of your choice.
      • Activate/ Deactivate on Marketplace: Choose if you want the listing purchase-able on marketplace or not.
      • Delete: Delete the listing entirely from your account.

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