Claim and use a coupon Claim and use a coupon

Claim and use a coupon

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You can use coupons to save on eligible purchases during shows on Whatnot.

At the moment, coupons are only available for purchases made during shows. They can’t be used for out-of-show purchases or offers.

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How coupons work

Each coupon:

  • Can only be used once per buyer
  • Applies to a single order subtotal
  • Doesn’t apply to shipping, taxes, or fees
  • Won’t roll over any unused value

If you use both a coupon and referral credit on the same order, the coupon is applied first, then the referral credit.

After your purchase, you can check your order receipt for a full breakdown of what you paid and how much you saved.

Discount types and eligibility

Sellers can create coupons that offer:

  • A fixed discount, like $10 off
  • A percentage discount, like 20% off up to a maximum amount

Sellers can also limit coupons to:

  • First-time buyers
  • Specific shows
  • Orders above a minimum subtotal

All coupons must follow the Coupon Terms & Conditions and Whatnot Community Guidelines.

Claim a coupon

Before you use a coupon, claim it in the Whatnot app to add it to your wallet.

  1. From the app, join a qualifying seller's live.
  2. Tap the Wallet icon.
  3. Enter the code in the Coupon Code field.
  4. Tap Apply.

Once claimed, your active coupon will appear under your Shipping & Payment information and apply to your first qualifying purchase.

Use a coupon

Eligible coupons are automatically applied to your first qualifying purchase.

When a coupon applies, you’ll see it listed:

  • At checkout for Buy It Now purchases
  • Under item descriptions during a live