Claiming and Using a Coupon Claiming and Using a Coupon

Claiming and Using a Coupon

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Sellers can offer coupons to their buyers that can be used on livestream auctions or Buy it Now store purchases.

Note: Coupons are currently only available for purchases in a live show. They are not applicable to Marketplace purchases.

Note: Each coupon can only be redeemed once per buyer and is applied to a single order.

Coupon Discount Types and Qualifications

The seller can set the discount type and choose the coupon qualifications. However, all coupons must follow the Coupon Terms & Conditions and Whatnot Community Guidelines. 

At the moment, sellers can create coupons with a fixed dollar amount discount or a percentage discount (with a fixed maximum). The discount applies to the subtotal of a purchase. Coupons can also be limited to specific

  • Types of buyers (e.g., first-time buyers)
  • Livestreams 
  • Minimum purchase amount (e.g, $5 discount on orders above $20)

Claiming a Coupon

Note: If you are using a coupon and a referral credit on the same purchase, the coupon amount will apply first and then the credit amount will be applied second to the subtotal of the order. 

You can only claim a coupon from the Whatnot mobile app.  If you are using a coupon, you MUST add it to your wallet before making a purchase in order for it to be applied.

  1. Open the Whatnot app on your mobile device. 
  2. Open a qualifying seller’s livestream in the mobile app. 
  3. Tap the Wallet icon at far right. 
  4. Enter the code in the Coupon Code field.
  5. Tap Apply

Applied coupons will appear under your Shipping and Payment information. 

Using Claimed Coupons

Applied coupons will automatically be used on your first qualifying purchase. 

Applicable coupons can be found at checkout (for Buy it Now items) or under the auction item descriptions (for auction bids). 


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