Adding Buyer Appreciation Giveaways Adding Buyer Appreciation Giveaways

Adding Buyer Appreciation Giveaways

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This article discusses how to add Buyer Appreciation giveaways in your livestream. 

You can add giveaway listings while scheduling your livestream or anytime before or during your live show. 

There are several types of giveaways you can run: standard giveaways, follower-only giveaways, and Buyer Appreciation giveaways. This article focuses on adding Buyer Appreciation giveaways. Visit Adding Standard Giveaways to learn more about standard and follower-only giveaways.

Before choosing what you want to list in your livestream, please review the items prohibited on Whatnot.  

To learn more about our giveaway guidelines and frequently asked questions, visit Giveaways Overview

About Buyer Appreciation Giveaways

  • Buyer Appreciation giveaways are intended to show appreciation for users who have made a purchase during a seller’s livestream. 
  • Available in the US, Canada, the UK, and France. 
    • Users who want to enter a Buyer Appreciation giveaway must live in the same country as the seller running the giveaway.  
  • Users who want to enter must make a purchase AFTER the giveaway is created to qualify.
    • Exception: United States users can enter for free by filling out a web form found on the giveaway details page.
  • Sellers and buyers must use the mobile app to create or enter a Buyer Appreciation giveaway. 
  • Sellers must include rules pertaining to the giveaway. 
    • For United States and Canada users, visit our US Terms of Service (see “Whatnot Promotions and Giveaway Rules” to learn more about our giveaway requirements).
    • For UK and France users, visit our EU Terms of Service (see “Section 15. Giveaways” to learn more about our giveaway requirements). 
  • Do not inflate the sale price of an item to allow entry into a giveaway. Using Buyer Appreciation giveaways as a stand-in for conducting a raffle is prohibited.

Visit Buyer Appreciation Giveaways Rules and Requirements for more info.

 

Adding Items to Give Away During your Livestream 

There are several ways to add an item to your listings. You can:

  • Add listings from your shop to your livestream. All photos and settings from your shop listings will also carry over to your livestream listings. These listings will appear in your Buy it Now lists. Once the listing is added, you can edit the listings and move them to a different category (e.g., Giveaway). Only available on the mobile app.
  • Copy listings from previous livestreams and add them to your live show. All photos and settings from those listings will carry over to your current livestream. Only available on the mobile app.
  • Add new listings manually by scanning your item's barcode or searching for the item in Whatnot’s database.

Copying Giveaway Listings From Previous Livestreams

If there are giveaway listings from previous livestreams you want to carry over into your current live show, you can simply copy those items (and the item details) into your new livestream.

  1. Open the Whatnot app on your mobile device.
  2. Go to your scheduled livestream.
  3. Tap the + (plus) button at the far right.
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  4. Tap the Clone icon (two squares with a plus symbol) at the top of your screen.
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  5. Scroll through and tap on a previous livestream. 
  6. Select each listing you want to copy to the current livestream, or tap Select all to clone all listings.
  7. Tap Clone, then Yes to add those listings to your stream. 

Adding New Giveaway Listings to a Livestream on Mobile

To manually add listings on your iOS or Android device:

  1. Open the Whatnot app on your mobile device.
  2. Go to your scheduled livestream.
  3. Tap the + (plus) button on the far right. 
  4. (Optional) Choose if you want to find your item by scanning the barcode or searching through Whatnot’s database, or by manually entering the item’s info.
    • Scan: Scan the item’s barcode to populate a list of options from Whatnot’s database. Be sure to scan the correct barcode. Remove any obstructions (e.g., stickers, glare, etc.) that could prevent the camera from capturing the barcode accurately.
      1. Tap the Scan icon (square with a line through it).
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      2. Center the item’s barcode in the center of your camera. 
      3. Select your item from the list of results. 
    • Search: Search through Whatnot’s database and select the item you want to sell. 
      1. Tap the Search icon (magnifying glass).
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      2. Search for and select an item from the list of results. 
  5. Tap Upload Photos and take pictures of your item (front, back, top, bottom, and each side). Optionally, take photos of any damage or residue the item might have. 
  6. Configure the following settings:
    • Category: The category of the item you’re giving away (e.g., Funko, Trading Card Game, etc.). Note: The category will be pre-selected if you use the Scan or Search function to add your item.  
    • Title: Item name. Be as descriptive as possible and include keywords to help users quickly search for and find specific items in your livestream. Note: The name will be added if you use the Scan or Search function to add your item.  
    • Description: Describe the item, including the condition. Be as detailed as you can. Note: Check out our item conditions guidelines to help identify your item's quality. 
  7. Tap Next
  8. Under Sales Type, tap Giveaway.
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  9. Configure the following settings:
    • Quantity: The total number of inventory you have for that item. 
    • Unit Shipping Weight: Choose the approximate weight of your item. Note: The weight will be pre-selected if you use the Scan or Search function to add your item.  
    • Mystery Item or Pull Game?: Turn this on if the item is a mystery or part of a pull game.
  10. Under Who Can Enter, tap Buyer Appreciation
  11. In the Giveaway Rules field, provide the official rules for this giveaway. Ensure these rules accurately describe the giveaway and include all disclosures required by applicable law. 
    • For United States users, visit our US Terms of Service (see “Whatnot Promotions and Giveaway Rules” to learn more about our giveaway requirements).
    • For UK and France users, visit our EU Terms of Service (see “Section 15. Giveaways” to learn more about our giveaway requirements). 
  12. Tap Publish
  13. Tap Finish or Add Another

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