The Big Game / Deal Dash Promotion FAQs The Big Game / Deal Dash Promotion FAQs

The Big Game / Deal Dash Promotion FAQs

Whatnot Support Whatnot Support

When does the 4% commission promotion start and end?

Timings for the campaign depend on which country you are selling in.

Country Promotion timings Commission Fee Payment Processing Fee
US & Canada Feb 7, 12:00 PM → Feb 8, 12:00 PM (EST) 4% on final price 2.9% on total order value + $0.30
UK Feb 7, 8:00PM → Feb 8, 8:00PM (GMT) 3.33% + VAT on final price 2.42% on total order value + £0.25
Germany, France, Netherlands, Austria & Belgium Feb 7, 8:00PM → Feb 8, 8:00PM (CET) 3.33% + VAT on final price 2.42% on total order value + €0.25
Australia Feb 8, 4:30 AM → Feb 9, 4.30 AM (AEDT) 4% on final price 2.9% on total order value + $0.30

Who is this promotion available to?

This is a global event, meaning all sellers regardless of country will receive 4% seller commission.

What is the promo? 

4% seller commission on all live and marketplace sales during the event.

Does the fee reduction include payment processing fees?

No, sellers will still pay the standard payment processing fee for each transaction.

How long does this promo run?

The promotion period will run for 24 hours from the start date & time in your country (see above). 

What sales are eligible for the promotion?

The promotion applies to all live and marketplace sales within the promotional period. When you schedule or start your show does not impact if this promotion will apply to a sale — the only thing that matters is when each individual listing’s purchase is processed.

If a customer submits an ‘Offer’ on a listing prior to the start of the promotion and you accept the offer within the promotion period, the promotion will not be valid. This promotion only applies to ‘Offers’ that are both submitted by the customer and accepted by the seller within the promotion period.

This promotion only applies to commission, it does not apply to payment processing fees. Payment processing fees will remain the same. 

What is the big ‘celebrity stream’?

We’re planning the biggest stream in Whatnot history, powered by one of the biggest YouTubers on the planet – right before the Big Game. More details soon. For now, start thinking about what you want to spotlight and how big you’ll go!

Can I apply for my show to be featured in this campaign?

We will be featuring a number of shows throughout the campaign – be sure to schedule your show in advance using our Canva thumbnail template to boost your chances of being selected.