Tracking the Status of your Order Tracking the Status of your Order

Tracking the Status of your Order

Whatnot Support Whatnot Support

This article discusses how to find and track the status of your purchased orders on your mobile device (iOS and Android), desktop, or web browser.

Tracking the Status of your Order on Mobile

  1. Open the Whatnot app on your mobile device. 
  2. Tap the profile icon in the bottom left-hand corner.
    Profile_icon_mobile.png

  3. Tap the Menu two-lines icon.
    Menu_two_lines_mobile.png

  4. Under Buying, tap Purchases.
    Buyer_Purchases_mobile.png

  5. Tap the purchase you want to track.
  6. Tap Track Shipment. This will open the order’s tracking info in your mobile web browser.
    Track_Shipment.png

Tracking the Status of your Order on a Desktop or Web

  1. Go to whatnot.com on your web browser.
  2. Click the profile icon in the right-hand corner, then Orders.
    Profile_and_orders_Web.png

  3. Find the order you want to track and click View … under the Order Number column.
    View_tracking_Web.png

  4. Click Shipping in the Order Tracker section. This will open the order’s tracking info.
    Shipping_tracking_Web.png

To learn more about expected shipping times, visit this article

Add comment

Article is closed for comments.