Show management for sellers Show management for sellers

Show management for sellers

Whatnot Support Whatnot Support

Show management features give you and your team real-time visibility into viewers, sales, and chat so you can engage your audience and stay on top of key updates while live.

With show management, you can:

  • Viewer list: See who’s watching and the actions they take.

  • Show stats: Track orders and sales in real time.

  • Chat filters: Surface important messages quickly.

Show management features are available on the app (iOS and Android) and on whatnot.com

Access depends on your role as host, co-host, or moderator

In this article: 


Viewer list

The viewer list shows who’s currently in your show and highlights key viewer activity, giving you real-time insight so you can tailor your interactions.

Who can access: Hosts, co-hosts, and moderators

What you can see: 

  • Watching: Sort by Friends, Host and Mods, and Top Buyers
  • Activity: Raids, new followers, tips, auction wins, purchases

Check viewer list on the app: 

  1. During your show, tap the viewer count in the upper-right corner.
  2. Switch between the Watching and Activity tabs. 

Check viewer list on web:

  • Use the Watching and Activity tabs in the right sidebar.

Tip: Select the @ button next to a username to tag that viewer in chat.


Show stats

Show stats display real-time estimated order and sales totals without leaving your show, so you can monitor performance without opening Seller Hub or calculating totals manually.

Who can access: Hosts and co-hosts

What you can track: 

  • Estimated gross sales
  • Estimated order count
  • Show time duration
  • Show shares

View show stats on the app: 

  1. Tap the viewer count in the upper-right corner during your show.
  2. Your show stats appear just above your viewer list. 

View show stats on web: 

  • Show stats appear at the top right-hand sidebar during your show.

Tip: Check the Activity tab in your viewer list to see who made purchases.


Chat filters

Chat filters help you quickly find important messages in fast-moving chats and maintain control during busy shows.

Who can access: Sellers, co-hosts, and moderators

Available chat filters: 

Tip: Questions are also highlighted in yellow in the chat to make them easier to spot.

Use chat filters on the app: 

  1. Above the chat panel, tap the caret (^) in the upper-left corner.
  2. Tap filter you want to apply.

Use chat filters on web: 

  • Select a filter from the Chat tab in the right sidebar. 

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