Start a Giveaway during your show Start a Giveaway during your show

Start a Giveaway during your show

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Offer an item for free to viewers during your show by running a Giveaway. Giveaways are a simple way to thank your community and keep energy high throughout your Live.

You can run a Giveaway in the Whatnot app or on whatnot.com.

On this page: 


How Giveaways work

  • Giveaways run for 5 minutes to give your viewers time to enter. 
  • You can end a Giveaway early to draw a winner, or let the timer finish. 
  • Only sellers can see the Giveaway countdown timer. 
  • Viewers must be in your show when the winner is drawn to win. 
  • A winner is randomly selected and announced during your show. 
  • Once a Giveaway starts, it can’t be paused or canceled. 
  • You can only run one Giveaway at a time. 

Note: Sellers are responsible for the shipping cost of Giveaway items.

For more details, check out Giveaways Overview


How to run a Giveaway 

Run a Giveaway on the app

  1. From your show, tap the Shop icon in the bottom right. 
  2. From your show's inventory, tap the Giveaway tab.
  3. (Optional) Create a Giveaway listing if you don’t have one.
  4. Next to your listing, tap Run Giveaway Run Giveaway. 
  5. Choose to: 
    • Wait for the 5-minute timer to finish; a winner is drawn automatically.
    • Tap the Giveaway box > End Giveaway to draw a winner early.

Run a Giveaway on web

  1. Open the Shows page in Seller Hub. 
  2. Open your active show.
  3. In the left panel, click the Giveaways tab.
  4. (Optional) Create a Giveaway listing if you don’t have one.
  5. Next to your listing, click Run Giveaway Start Giveaway.
  6. Choose to:
    • Wait for the 5-minute timer to finish; a winner is drawn automatically. 
    • Click End Giveaway in the right panel to draw a winner early.

After the giveaway

Once the Giveaway ends:

  • An order is created for the winner. 
  • The winner can find it in their Activity tab. 
  • You’ll see it in your Shipments page in Seller Hub.
  • The item may ship on its own or be bundled with other unshipped items for that buyer. 
  • Make sure you ship the Giveaway item within the two-business-day window.

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