Offer an item for free to viewers during your show by running a Giveaway. Giveaways are a simple way to thank your community and keep energy high throughout your Live.
You can run a Giveaway in the Whatnot app or on whatnot.com.
On this page:
How Giveaways work
- Giveaways run for 5 minutes to give your viewers time to enter.
- You can end a Giveaway early to draw a winner, or let the timer finish.
- Only sellers can see the Giveaway countdown timer.
- Viewers must be in your show when the winner is drawn to win.
- A winner is randomly selected and announced during your show.
- Once a Giveaway starts, it can’t be paused or canceled.
- You can only run one Giveaway at a time.
Note: Sellers are responsible for the shipping cost of Giveaway items.
For more details, check out Giveaways Overview.
How to run a Giveaway
Run a Giveaway on the app
- From your show, tap the Shop icon in the bottom right.
- From your show's inventory, tap the Giveaway tab.
- (Optional) Create a Giveaway listing if you don’t have one.
- Next to your listing, tap
Run Giveaway.
- Choose to:
- Wait for the 5-minute timer to finish; a winner is drawn automatically.
- Tap the Giveaway box > End Giveaway to draw a winner early.
Run a Giveaway on web
- Open the Shows page in Seller Hub.
- Open your active show.
- In the left panel, click the Giveaways tab.
- (Optional) Create a Giveaway listing if you don’t have one.
- Next to your listing, click
Start Giveaway.
- Choose to:
- Wait for the 5-minute timer to finish; a winner is drawn automatically.
- Click End Giveaway in the right panel to draw a winner early.
After the giveaway
Once the Giveaway ends:
- An order is created for the winner.
- The winner can find it in their Activity tab.
- You’ll see it in your Shipments page in Seller Hub.
- The item may ship on its own or be bundled with other unshipped items for that buyer.
- Make sure you ship the Giveaway item within the two-business-day window.
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