International Shipping Customs and Imports

International shipping costs vary by destination and weight. 

• To see the exact shipping cost for Marketplace orders, go into checkout and input your address to see the potential shipping cost (you don't need to actually checkout to see the cost)
• To see the exact shipping cost for Livestream orders, click the Shipping & Tax button under the item name and description

Here are a few things you should know about our international shipping:

• You are responsible for all local customs, fees, and taxes. Refusal to pay applicable customs or duties due does not qualify the order for a refund. Additionally, any customs fees or duties paid are not eligible for a refund. If you paid import duties or taxes as part of clearing your package through customs but you then returned the item, please contact your customs authority regarding a refund of the charges.
• Shipping time depends on the country, but typically takes 1-3 weeks
• Please note, some carriers do not have a guaranteed delivery time for international packages. Depending on your country's postal and custom services it can take a longer period of time - some international orders will take over 30 days to be shipped
• The package will be delivered to you by your local postal service
• We only ship via tracked services so you can track your shipments
• For items originating from the US and sold by US sellers, the list of countries where USPS ships can be found here.
• For Canada listings sold by CA sellers, the list of countries where Canada Post ships can be found here.
• For orders sold by UK sellers, the list of countries where DPD ships can be found here.

Customs and Imports

As a buyer, it’s your responsibility to check which customs and import charges may apply to your purchase and to pay those charges. 

Your seller might be able to give you info about import charges, but before you bid on, or buy an item, you should check with your country's customs office for more specific details.

You may still have to pay customs, import fees, and taxes when your item arrives.

About Import Charges

Import charges are in addition to the customs duties and taxes imposed by country tax and customs officials.

The price of imports is determined by the amount you spent on the item, not the value of the item itself. For example, you purchased a sports card for $100 but the card is valued at $500. The import duties you would have to pay are based on the $100 you spent, not the $500 value of the card. 

Import Charge Criteria

Import charges are generally based on the

• Item’s price
• Item’s weight
• Item’s dimensions 
• Item’s country of origin 
• Taxes, duties, and fees added by your country 

 Import charges include: 

• Sales, goods, and services
• Value added taxes
• Duties
• Tariffs
• Excise taxes
• Other amounts assessed or levied by any government authority in connection with the importation of goods into the applicable country of importation
• Third-party brokerage fees (including advancement and disbursement charges as well as customs brokers’ handling and filing fees)
• Penalties
• Classification charges associated with the assignment of a Harmonized System (HS) classification code
• Charges for export compliance screening and verification and the assignment of an Export Control Classification Number (ECCN)
• Charges relating to the management of variances between the quoted import charges and actual costs

Customs 

Canada Customs Policy

The value for duty must be established using one of the six methods of customs valuation identified in sections 48 to 53 of the act:

1. Transaction value method
2. Transaction value method of identical goods
3. Transaction value method of similar goods
4. Deductive value method
5. Computed value method
6. Residual basis of appraisal method

Note: The transaction value method, must be used whenever possible to determine the customs value of imported goods. If the value for duty of the imported goods cannot be established using this first method, the alternative methods must be considered in the sequential order in which they appear in the act, in order to identify the method that is appropriate.

High Value Orders Originating from the US

U.S. based sellers who are shipping items with a purchase price of $2,500 or greater to most international locations should fill out an Electronic Export Information form. If an EEI is not filed it could result in your shipment being returned.
For sellers shipping from the US to Canada, as long as the goods are not licensed (in accordance with the US Customs & Border Protection) an EEI does not need to be filed for shipments above $2,500.
For more information please see the International Trade Administration’s article How to Submit Your EEI.