Edit your Whatnot profile Edit your Whatnot profile
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Edit your Whatnot profile

Whatnot Support Whatnot Support

Make your Whatnot profile your own by updating details like your profile picture, bio, name, or username. 

Your profile is public, so anyone on Whatnot can see your profile information, including your follower counts.

Anything you add needs to follow Whatnot's Community Guidelines. Whatnot may remove profile content that doesn’t follow our Community Guidelines or take action on the account.

What's in your profile

  • Profile picture: Appears next to your username across Whatnot, including in chat, on your profile, and on orders.
  • Banner: The large image at the top of your profile.
  • Bio: A short description of you or your shop.
  • Name: Appears publicly on your profile.
  • Username: Appears across Whatnot, including on your profile, in chat, and on orders.

Edit your profile

In the app
  1. Tap your Account icon in the bottom right.
  2. Tap View Profile next to your username.
  3. Tap Edit Profile.
  4. Make your changes.
  5. Tap Save changes.
On whatnot.com
  1. Open your Account Settings.
  2. Select View Profile on the top left.
  3. Click Edit Profile.
  4. Make your changes.
  5. Click Save Changes. 

Username

Before choosing a new username:

  • Make sure you don’t have any pending orders as a buyer or a seller. Orders are usually marked Complete about 30 days after delivery.
  • Use only lowercase letters, numbers, and underscores (_).
  • Don’t use spaces or other special characters.
  • Keep your username to 30 characters or fewer.
  • You’ll need to wait at least 24 hours after your last username change before changing it again.

Keep your account active to avoid automatic username changes or account deactivation.

Name 

You can update your name anytime. Use your first name, full name, or a nickname.

If you’d prefer to keep your name private, contact our support team for help. 

Profile picture and banner image

For your profile picture or banner:

  • Use a JPEG, JPG, or PNG file.
  • Keep the file size under 7 MB.
  • For profile pictures, use a square image, such as 1024 × 1024 px.
  • For banners, use a wide 3:1 image, such as 1500 × 500 px.

Using these dimensions can help prevent distortion.

Bio

Your bio can be up to 1,000 characters. Keep it to plain text—HTML, code, and embedded images aren’t supported.

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