Report a profile or listing on Whatnot Report a profile or listing on Whatnot
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Report a profile or listing on Whatnot

Whatnot Support Whatnot Support

Community trust makes Whatnot possible. If something violates our Community Guidelines, you can report it to us. 

Reports are confidential (the person you report isn’t notified), and reviewed by our Trust & Safety team to help keep Whatnot safe and fun. 

Tip: If you want to stop someone from interacting with you, block them. If you need to report an issue with an order, contact Support.

On this page: 

How to report a profile

You can report someone’s profile from a few places in the app or website. 

Report someone during a show
  1. Tap or click their profile icon:
    • Report a seller: find their icon in the top left
    • Report a viewer: find their icon in the chat
  2. Select Report and follow the prompts

Report someone from messages (DMs)
  1. Open the conversation
  2. Tap or click More (…) in the top right
  3. Select Report and follow the prompts
Report someone from their profile (Android and whatnot.com only)
  1. From the Android app or whatnot.com, open their profile
  2. Tap or click More (…) in the top right
  3. Select Report and follow the prompts

How to report a listing 

You can report a product listing from a few places in the app or website.

Report a listing from shop
  1. Tap or click the listing to open its details:
    • During a show: Scroll down and select Report Listing
    • From a profile: Tap More (…) in the top right and select Report
  2. Follow the prompts to submit your report
Report a listing from search
  1. Tap or click to open the listing, then:
    • On the app: Tap More (…) > Report
    • On web Scroll down and select Report Listing
  2. Follow the prompts to submit your report
Report a pinned item (app only)
  1. Tap the listing to open its details
  2. Scroll down and tap Report Listing
  3. Follow the prompts to submit your report

How to report by email 

If you’re not sure where to report inappropriate behavior, email us at trustandsafety@whatnot.com and include:

  • The username of the person you’re reporting
  • A description of what happened
  • Helpful details, such as the show title (with date and time), product listing, photos, or screenshots

What happens after you report

Your report is confidential, so people you report aren’t notified. 

Once you submit a report, our Trust & Safety team will:

  • Review the details you’ve shared
  • Check relevant account history, including past shows
  • Gather and review evidence to determine whether our Community Guidelines were violated
  • Take appropriate action in line with our policies 

During an investigation, we may temporarily restrict a user. For example, we might suspend their ability to go live.

To keep Whatnot safe and fun, we also proactively investigate suspicious behavior and other reports from the community. We regularly evaluate seller and buyer issues to understand patterns and habitual abuse of our policies. If we detect a pattern with evidence, we’ll take action. 

Check the status of your report

You can check whether our team has reviewed your report, and see your report history, directly on Whatnot. 

For privacy reasons, we don’t share the specific outcome of individual investigations.

Check report status in the app
  1. Tap Account in the bottom right
  2. Scroll down and tap User Reports
  3. Filter by All, Submitted, or Closed
Check report status on whatnot.com
  1. Go to whatnot.com
  2. Click your account icon in the top right
  3. Under the Buying tab, open Account Settings
  4. Under Help & Legal, select User Reports
  5. Filter by All, Submitted, or Closed

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