You may need a VAT invoice for purchases made on Whatnot. Sellers can generate VAT invoices directly through Whatnot. Once a seller has generated a VAT invoice, you can download it from your order details page.
This feature is available to buyers in Europe.
Note: Whatnot does not provide tax, legal, or accounting advice. If you have questions about whether you need a VAT invoice or how to use it, please consult your tax advisor.
How to download your VAT invoice
If you need a VAT invoice and don't see one available for your order, message the seller through Whatnot to request it.
Once the seller has generated the invoice:
- Open the Purchases tab in the Whatnot app.
- Select the order you'd like an invoice for.
- Open either the Order Details page or the Receipt & Payment Details page.
- Look for the VAT Invoice section.
- Tap Download to save the invoice to your device.
Frequently asked questions
Can Whatnot create a VAT invoice for me?
No. VAT invoices can only be generated by sellers. If you need a VAT invoice, you'll need to request one from the seller.
Will I be notified when a VAT invoice is created?
No. VAT invoices are added directly to your order details page after they are generated. You can ask the seller to DM you once they've generated it.
Check your order page to see whether one is available.
Can I get one invoice for multiple orders?
VAT invoices are created per shipment. If multiple purchases are included in the same shipment, the invoice will include all items in that shipment.
Note: This may differ for goods subject to the VAT second-hand margin scheme.
Does the invoice include Whatnot fees or charges?
No. The VAT invoice only covers items purchased from the seller.
If you need a VAT invoice for shipping fees paid on an order, contact Whatnot Support.
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