Counterfeits are illegal and not allowed on Whatnot. If you believe you’ve received a counterfeit item from a purchase on Whatnot, we want to work with you as quickly as possible to verify the item and review it for authenticity.
To do this effectively, we require clear, detailed photos from various angles to help verify authenticity. We recommend including photos from multiple angles to expedite your claim. The more angles and details you provide, the easier it is for us to verify your item. We’ve outlined the key photos that help our team make an accurate and timely decision.
Sneakers
| Front | Top (both shoes) | Bottom (both shoes) |
| Exterior side profile (both shoes) | Interior side profile (both shoes) | Heel (both shoes) |
| Inner stamp/label (both shoes) | Top of removed insoles (both shoes) | Bottom of removed insoles (both shoes) |
| Footbed stitching/sewing (both shoes) | Box stamp | Box label |
Handbags
| Front | Back | Sides (both) |
| Bottom | Exterior logo | Inner manufacturing label (front) |
| Inner manufacturing label (back) | Inner side-seam label | Zipper (front) |
| Zipper (back) | ||
Clothing
| Front | Back | Inner label/logo |
| Inner composition tag/washing label (front) | Inner composition tag/washing label (back) | |
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