Add and manage payment methods Add and manage payment methods

Add and manage payment methods

Whatnot Support Whatnot Support

You can save multiple payment methods for your Whatnot purchases. One is set as your default payment method—the payment method Whatnot uses by default when you buy.

How your default payment method works depends on how you buy:

  • Auctions: We use the payment method that was set as your default when you placed your bid.
  • Buy Now and offers: Your default payment method is selected, but you can review or change it before confirming.

On this page


Accepted payment methods

Whatnot accepts:

  • Credit and debit cards
  • PayPal
  • Apple Pay on iOS
  • Google Pay on Android
  • Venmo
  • Wero
  • Affirm or Klarna through Buy Now, Pay Later

Available payment options may vary depending on your device and location.


Add or edit your payment method 

You can add a payment method from your account settings, or from your wallet during a show or while making a Buy Now purchase.

When you add or change your payment method, it becomes your default for future purchases.

The Whatnot app offers the most payment options. You can also manage payments from the Payments page on whatnot.com.  

Add a new payment method

From account settings
  1. Open the Whatnot app

  2. Tap Account.

  3. Select Payments & Shipping.

  4. Tap the pencil icon next to Add Payment Method.

  5. Choose from the payment method options 
    • To add credit or debit card:
      • Select credit or debit card
      • Select New Card
      • Enter card details
      • Save payment method
    • To add another payment method:
      • Follow instructions from payment provider
During a show
  1. Tap the Wallet icon.

  2. Tap Payment.

  3. Choose a payment type.

    • To add credit or debit card:
      • Select credit or debit card
      • Select New Card
      • Enter card details
      • Save payment method
    • To add another payment method:
      • Follow instructions from payment provider
Buy-It-Now checkout
  1. Tap Buy Now.

  2. Expand the Payment section.

  3. Tap the pencil icon.

  4. Choose a payment type.

  5. Add a new method or select one you’ve already saved.


Edit your payment method 

From account settings
  1. From the app, tap Account.
  2. Select Payments & Shipping.
  3. Select Payment Method
  4. Choose from the payment method options 
    • To update a credit or debit card:
      1. Select credit or debit card
      2. Under Saved, select View More
      3. Select a card
      4. Save payment method
    • To update another payment method:
      1. Follow instructions from payment provider
During a show
  1. Tap the Wallet icon.

  2. Tap Payment.

  3. Choose from the payment method options 
    • To update a credit or debit card:
      • Select credit or debit card
      • Under Saved, select View More
      • Select a card
      • Save payment method
    • To update another payment method:
      • Follow instructions from payment provider

Remove a payment method 

You can remove a payment method if you have more than one saved to your account.

  1. Open the Whatnot app.
  2. Tap Account
  3. Select Payment Method
  4. Choose a payment type
    • To remove credit or debit card:
      • Select credit or debit card
      • Under Saved, select View More
      • Tap Edit
      • Select which card you want to remove
      • Remove card
    • All other payment methods:
      • Tap to manage or remove the linked account. You may be redirected to the payment provider to make changes.

Having trouble removing a payment method? Contact Whatnot support. We can help with most payment methods, but Apple Pay must be managed directly through Apple.


FAQs

Can I change my payment method after placing an order? 

No. Once an order is placed, the payment method can’t be changed. 

You can update your default payment method anytime for future purchases

Does Whatnot offer gift cards? 

No. Whatnot doesn’t offer gift cards at this time.  

How do I use a coupon to pay? 

Learn how to claim and use a coupon

What if my payment is not going through? 

Find out what to do if your payment fails or declines.