Add and manage payment methods

You can save and manage your payment methods anytime so you’re ready to bid or buy without missing a moment.

In this article: 

• Accepted payment methods

• Add or edit your payment method

• Remove a payment method

• FAQs

Accepted payment methods

• Credit and debit cards

• PayPal

• Apple Pay (iOS)

• Google Pay (Android)

• Venmo

• iDEAL

• Affirm or Klarna (Buy Now, Pay Later)

Available payment options may vary depending on your device and location.

Add or edit your payment method 

When you add or update a payment method, it becomes your default for future purchases, not just the current item or show. You can update it anytime.

The Whatnot app offers the most payment options. You can also manage payments from the Payments page on whatnot.com.  

Update from your account

1. Open the Whatnot app. 

2. Tap Account.

3. Select Payments & Shipping.

4. Tap the pencil icon next to Add Payment Method.

5. Choose a payment type.

6. Add a new method or select one you’ve already saved.

Update during a show

1. Tap the Wallet icon.

2. Tap Payment.

3. Choose a payment type.

4. Add a new method or select one you’ve already saved.

Update while purchasing a Buy It Now (BIN) item

1. Tap Buy Now.

2. Expand the Payment section.

3. Tap the pencil icon.

4. Choose a payment type.

5. Add a new method or select one you’ve already saved.

Remove a payment method 

You can remove a payment method if you have more than one saved to your account.

To remove a payment method:

1. Open the Whatnot app.

2. Tap Account. 

3. Select Payments & Shipping. 

4. Tap the pencil icon next to Add Payment Method.

5. Choose a payment type:

   • Credit or debit cards: Tap Edit, then tap the red X next to the card you want to remove.

   • PayPal, Apple Pay, Venmo, Google Pay: Tap to manage or remove the linked account. You may be redirected to the payment provider to make changes.

Having trouble removing a payment method? Contact Whatnot support. We’re happy to help with most payment options, but Apple Pay must be managed directly through Apple.

FAQs

Can I change my payment method after placing an order? 

No. Once an order is placed, the payment method can’t be changed. 

You can update your default payment method anytime for future purchases

Does Whatnot offer gift cards? 

No. Whatnot doesn’t offer gift cards at this time.  

How do I use a coupon to pay? 

Learn how to claim and use a coupon. 

What if my payment is going through? 

Find out what to do if your payment fails or declines.