Delete your Whatnot account Delete your Whatnot account
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Delete your Whatnot account

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You can delete your Whatnot account from the app or website. 

Deleting your account is permanent and can’t be undone.

We’ll remove your account information in accordance with our Privacy Policy. In some cases, we may retain certain information as required by law or for legitimate business purposes.

Before you delete your account 

If any of the following apply, you’ll need to resolve them before deleting your account:

You have a positive balance as a seller

  • Check your account balance in Seller Hub.

  • Start a payout and wait for it to clear.

  • If your balance is negative, you can delete your account right away.

You have incomplete orders as a buyer or seller

  • Orders must be delivered and marked Completed (usually 30 days after delivery).

  • Check orders in Activity > Purchases (buyer) or Seller Hub > Orders (seller).

  • When all orders are Completed, you can delete your account.

Your account is banned

  • Contact our team from the email address linked to your account, and we’ll help you delete it.

How to delete your account 

Once you submit a deletion request, you’ll receive a confirmation email. Your account will be deleted after processing.

Delete from whatnot.com (web)
  1. From whatnot.com, click your account icon in the top-right.
  2. Under Buying, choose Account Settings.
  3. On the right side, select Account, then click Delete Account.
  4. Choose a reason for deletion and tell us more.
  5. Select Permanently Delete Account.
  6. Confirm.
Delete from the app (iOS or Android)

When you start the deletion process in the app, you’ll be redirected to whatnot.com to finish.

  1. Open the Whatnot app.
  2. Tap Account at the bottom of the screen.
  3. Scroll down and tap Preferences.
  4. Scroll to Account Management, then tap Delete Account (this opens whatnot.com).
  5. Choose a reason for deletion and tell us more.
  6. Tap Permanently Delete Account.
  7. Confirm.

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