Protect yourself from phishing emails

At Whatnot, your security is our top priority. If you’ve received a suspicious email claiming to be from Whatnot, please do not click any links, open attachments, or share personal information.

🧰 What Whatnot does to protect you

At Whatnot, we take cybersecurity seriously. Our teams continuously monitor and secure our systems to keep your data safe. Here are some of the ways we help protect your account every day:

• Secure login systems – We use encryption and multi-factor authentication to protect your account.
• Dedicated Security Team – Our specialists review reports to take immediate action against scams.

Here’s what you need to know to protect yourself.

🔎 How to identify a phishing email

Phishing emails often try to trick you into revealing your personal or financial information. Look out for these common signs:

• Unfamiliar sender – The email comes from an address that doesn’t match official Whatnot domains (for example, it might end with @whatn0t.com or @gmail.com).
• Urgent or threatening language – Messages that say your account will be closed, suspended, or charged unless you act immediately.
• Suspicious links or attachments – Links that look odd when you hover over them or attachments you weren’t expecting.
• Spelling or grammar errors – Phishing emails often contain small mistakes or awkward wording.
• Requests for personal info – Whatnot will never ask for your password, payment details, or personal data over email.
   

🛡️ What to do if you receive a phishing email

If you suspect an email is fake:

1. Do not click any links or download attachments.
2. Do not reply or share any personal information.
3. Forward the email to phishing@whatnot.com so our Security Team can investigate.
4. Delete the email from your inbox and trash folder.

🔐 How to protect yourself online

• Always check the sender’s address before responding or clicking links.
• Access Whatnot directly — type whatnot.com into your browser instead of clicking email links.
• Use strong, unique passwords for each account.
• Enable two-factor authentication (2FA) to add an extra layer of security.
• Keep your software and devices updated to protect against known vulnerabilities.

🧭 Remember

Whatnot will never ask for sensitive information like passwords, banking details, or one-time verification codes via email or text message.

If you’re ever unsure, contact our official support team through the Whatnot app or website.

📩 Report suspicious emails: phishing@whatnot.com
🔗 Official site: www.whatnot.com