How to sell in Gated Categories on Whatnot

Selling in certain categories requires specialized trust and expertise. That's why we have access requirements for selling in the following categories:

• Luxury Bags & Accessories
• Surprise Sets in Sneakers and Streetwear
• Surprise Sets in Bags & Accessories 
• Supplements 

Access requirements to sell in the Supplements Category 

Selling dietary supplements may raise safety risks, which is why we require sellers to apply to sell in this category. To apply, schedule a show or list a product in the Supplements category and follow the application process prompts. Please see our Supplement Policy for more information.

Access requirements to sell in Luxury Bags & Accessories

Selling in Luxury Bags & Accessories requires approval. To apply, schedule a show or list a product in the Luxury Bags & Accessories category and follow the application process. 

Please see Luxury Bags & Accessories Policy to learn more about selling in this category.

Maintaining access to sell in Luxury Bags & Accessories

Follow these best practices to maintain your access to selling in the Luxury Bags & Accessories category:

1. Always follow our Community Guidelines.
2. Only sell authentic goods.
3. Do not misrepresent the condition of your goods.

Access requirements to sell Surprise Sets in Bags & Accessories

We are not accepting applications to sell Surprise Sets in Bags & Accessories at this time. 

Access requirements to sell Surprise Sets Sneakers & Streetwear

We are not accepting applications to sell Surprise Sets in Sneakers & Streetwear at this time. 

Maintaining access to sell in Sneakers & Streetwear

See our additional rules for running Surprise Sets. 

Lost access?

If you lose access to sell in a Gated Category, you can appeal by responding to the notification email we send you.

Any extra questions? Drop us a line at trustandsafety@whatnot.com.

Visibility of selling access for Gated Categories

If someone watching your show starts to make a report, they’ll be able to see whether you have selling access for Gated Categories. Learn more here.

FAQs

1. Why does Whatnot have access requirements for some categories?
   • We are working to improve the buyer experience and cultivate trust between buyers and sellers by allowing knowledgeable and policy-compliant sellers to sell in Gated Categories. By adding an extra layer of accountability for sellers in these categories, we create more opportunities for positive experiences for both sellers and buyers on the platform.
2. How can sellers check their eligibility status to sell in Gated Categories?
   • Sellers can check their eligibility status to sell in Gated Categories through Seller Status in the Whatnot mobile app. Here’s how to navigate to Seller Status:
     • On iOS:
       1. Tap the “Seller Hub” in the lower middle of the screen
       2. Tap the three lines menu in the upper right corner.
       3. Scroll to “Settings” and tap “Seller Status.”
     • On Android:
       1. Tap “Profile” in the lower right corner.
       2. Tap the two lines menu in the upper right corner.
       3. Scroll to “Selling” and tap “Seller Status.”
3. Can viewers in my show see whether I have access to sell in Gated Categories?
   • A viewer can see whether a seller has access to sell in Gated Categories by tapping the seller’s username in a livestream and tapping “Report.” Buyers will see a section labeled “Seller’s Category Permissions” that shows which Gated Categories a seller has access to sell in. Learn more here.