How to update your Email and Password - Self Service How to update your Email and Password - Self Service

How to update your Email and Password - Self Service

Whatnot Support Whatnot Support

This article covers how users can update their email and password. Also: users who created a Whatnot account through the "Login with" Google / Facebook / Apple options can set a password which will then allow them to login with the associated email address & newly created password via the "Login with Email" option. 

Please note, this is only available on the web at this time. 

How to change your email and password on the Web:

  1. Open Whatnot on a web browser and click the profile icon in the top right corner. Or follow this link.
    Profile_Web.png
  2. Open the settings tab.
    Settings_web.png
  3. Select "Change Your Email" and enter your new email address.
    Screenshot 2023-08-11 at 4.22.12 PM.png
  4. Select "Change Your Password" and enter your updated password.
    Screenshot 2023-08-11 at 4.21.57 PM.png

Users will be required to enter their current password to update their email or to a new password. If you do not remember your password, you can follow this link to reset it. 

 

How to set a password if you created an account via a Third Party (Google / Facebook / Apple):

Follow Steps 1 and 2 above, then click the "Set Password" option and enter your updated password.



If you are still not able to update your account information, please contact our Support Team using this link.

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