Processing Fees FAQ

How do the changes to Whatnot’s payment processing fee impact my sales?

Sellers will be charged 2.9% + 30 cents/pence payment processing for the subtotal + tax (US and CA) + shipping.

Example below:

• If you sell an item for $25, and the buyer pays $25 + $4 shipping + $2.19 tax. The buyer’s credit card is charged $31.19. 
• 2.9% will apply to the full amount the buyer was charged ($31.19), for a total amount of $0.90 + 30c.
• In this example, the increase in payment processing fees is $0.17 on a $25 sale

United States and Canada Process Fees Breakdown

UK Process Fees Breakdown

FAQ

Is the 8% Whatnot commission charged on shipping and taxes?

No, the Whatnot commission only applies to the amount the seller sold the item for (the buyer’s subtotal).

How can I get a breakdown of the fees deducted from my live sale?

You are able to see the total amount you've earned directly in the Seller Hub!

• Select the "Analytics" tab on the left side of the page
• You can view earnings in a selected date range, per live, and the amount spent on promotions

• In order to see a complete breakdown of fees per order, open the "orders" tab and filter to "completed" at the top of the page. Then select the order you'd like to see and scroll to the bottom of the right sidebar.