Seller Application FAQ

This article covers frequently asked questions related to the seller application process. 

What do I need in order to apply to sell on Whatnot?

You will need a payment method, a return shipping address, as well as any additional information you wish to provide (direct links to your social media profiles and to your selling profiles are optional).

How long does the application to sell take to complete?

It takes around 5 minutes to complete the application.

When will I be approved to go live?

Please allow the Applications Team up to two weeks to review your application. If you do not receive a response within 2 weeks, please contact applications@whatnot.com for a status update.

I applied to sell, but I want to change my username to my business name. 

Please wait to update any account information until after your application is processed. Changing your username/email address during the application process could delay an application decision.

I applied to sell in Funko, but I also want to sell basketball cards. Do I have to apply again?

Once you are approved to sell on Whatnot, you are able to sell in any category other than Luxury Bags & Accessories or Mystery Boxes in Sneakers & Streetwear. Selling in these categories requires additional approval. If you are interested, please reference this article.

I forgot to include my eBay link/social media profile/etc on my application. How can I add it? 

Please reach out to applications@whatnot.com with the information you would like to add. Be sure to include the username and email address that you used on your application. 

My friend got approved to sell in one day. Why is my application taking so long?

Depending on which category you applied for, there may be a slight backlog. Please allow the team up to two weeks to review your application. If you do not receive a decision within two weeks, please contact applications@whatnot.com for a status update.

I was approved to sell and did the Zoom info session, but my live access still isn’t on.

If your live access isn’t automatically enabled after your info session, please check your email as we will contact you to let you know why. In the majority of cases, the email address/username you provided on the quiz does not match the email address/username that was provided on your application. 

I’m under 13, but still want to sell on Whatnot. Can you make an exception?

Unfortunately, no. You must be 13 years of age or older to use Whatnot. For those aged 13-17, we require permission and supervision from a parent or legal guardian aged 18 years or older to access the platform. Learn more about Whatnot’s requirements for teens.