Scheduling and Hosting a Test Stream Scheduling and Hosting a Test Stream

Scheduling and Hosting a Test Stream

Whatnot Support Whatnot Support

Test Mode allows you to test out your streaming setup without being visible in the Home feed or notifying your followers that you've gone live. However, anyone with a link to the stream can still join. 

There are two ways to enable Test Mode:

  • While scheduling a livestream, turn on Test Mode within the scheduling settings.
  • On previously scheduled livestreams, use the app on your web browser to enable Test Mode for those shows. 

If you want to start a discoverable livestream after testing your stream, you will have to disable Test Mode (on the desktop app or web browser) or schedule another livestream. 

Important notes: 

  • Test Mode isn’t available on Android devices.
  • Scheduled Test Mode settings can only be changed via the web browser.
  • You can restart a test livestream up to one hour after it ends. 
  • Items listed in a test livestream are real items, and buyers in the test livestream will be charged if they purchase an item.

Turning On or Off Test Mode while Scheduling a Livestream

When you schedule a livestream, you can also turn on Test Mode so you can test your stream before going live. 

  1. Open the app on iOS and desktop, or go to whatnot.com on your web browser.
  2. Schedule your livestream
  3. Configure your livestream settings as needed. 
  4. Under Content settings, click or tap Test mode.
  5. Once you’re done setting up your livestream, click or tap Schedule

Turning on Test Mode for Previously Scheduled Livestreams

If you have previously scheduled livestreams you want to enable Test Mode on, you can do so on your web browser or desktop app. 

  1. Open the desktop app or go to whatnot.com on your web browser. 
  2. Click on the profile icon in the top right-hand corner. 
  3. Click on My Livestreams.
  4. Select Enable Test Mode.
    Enable_Test_Mode.png

To disable Test Mode, follow the same steps as above and click Disable Test Mode

Starting a Test Stream

  1. Go to the livestream that has Test Mode turned on. You’ll know you’re in a test stream when it says “You are in a test show” (on mobile) or “IN TEST MODE” (on desktop and web) on your screen.
    Test_Mode_Mobile_setting.png

  2. Click Start Stream (on desktop and web) or tap Start Show (on iOS).
  3. Test your stream as needed. To share your stream;
    • Desktop/web: 
      1. Click Copy next to your stream URL in the top right-hand corner of your stream.
      2. Share that URL with anyone.
    • Mobile: 
      1. Tap Share on the right-hand side of your screen. 
      2. Choose how you’d like to share the link to your test stream. 

Ending a Test Stream 

  1. In your test stream, click or tap the More three-dot icon.
  2. Click or tap End Show
  3. Confirm that you want to end your show. 

If you end a test stream and want to restart that livestream with test mode turned off, visit Restarting a Livestream to learn more. You must restart the livestream within an hour after the livestream was ended. 

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Comments

1 comment

  • Barbaraflorentine123

    This was helpful, thanks

    Barbaraflorentine123
    0