Who do I contact if there's a problem with my order?

If there’s a problem with your order, please click here to contact our Support team. We will get back to you shortly!

In your ticket, please be sure to include the following: 

• Tracking Number 
• Order Number (ex. dQzGdHsKxwaEyrQfCdcCs8)
• Email associated with your account 
• Username 

If you have missing items, please be sure to include the following:

• Photos of the item you received 
• Description of the item you were supposed to receive 
• Tracking Number 
• Order Number (ex. dQzGdHsKxwaEyrQfCdcCs8)
• Email associated with your account 
• Username 

If your items sustained damage, please be sure to include the following:

• Photos of: 
  • All of the damages (front, back, top, bottom, and sides) 
  • The box it came in including label of the box
  • How it was packed.
• Describe any discrepancies of the item received compared to the listed item communicated
• Tracking Number 
• Order Number (ex. dRzGdHsKxwaEyrQfCdcCs8)
• Email associated with your account 
• Username 

If you are experiencing shipping delays, please be sure to include the following:

• Date of purchase 
• Tracking Number 
• Order Number (ex. dQzGdHsKxwaEyrQfCdcCs7)
• Email associated with your account 
• Username 

Please refer to our Return Policy for any other questions.