To help you get started and reward the first steps in your Whatnot journey, we're excited to offer the New Seller Sales Match Bonus.
How it works
Whatnot will match your sales up to a certain amount across the bonus period.
What does it mean to “match sales”?
Matching your sales means that for every $1 of item(s) you sell, Whatnot will give you an additional $1. Here’s an example:
- Buyer purchases an item from you for $10 (+ shipping + taxes)
- Whatnot will give you an additional $10, to match the cost of the item you sold
When does the bonus period start and how long is it?
The bonus period starts as soon as you are given selling access. In the Whatnot app, you’ll see a banner on your Home Feed which indicates that your bonus period is active, and tells you how much longer you have to meet the requirements to get paid. The bonus period will vary based on factors such as your location and the types of items you sell.
What are the requirements to earn the Sales Match Bonus?
To be eligible for the Sales Match Bonus you’ll need to do both of the following:
- Go live for a minimum duration of time
- Example: Go live for at least 120 minutes
- Sell to a specific number of different buyers
- Example: Sell to at least 5 different buyers
Again, note that specific requirement amounts (ex. the amount of time you need to go live) will vary based on your location and the types of items you sell.
How much can I earn with the Sales Match Bonus?
The maximum bonus amount you can earn will vary based on your location and the types of items you sell. Sellers can earn anywhere from $1 up to the maximum bonus amount.
You'll be able to see your maximum potential bonus in the Whatnot app. Tap the banner on your home feed for details.
Lets go through a couple of examples to show you how much you can earn if you meet the requirements within the bonus time period.
For these examples, let’s assume the following:
- The maximum Sales Match Bonus a seller can earn is $150
- The requirements include:
- Going live for at latest 120 minutes
- Selling to at least 5 different buyers
Example 1:
- 150 minutes live (meets the 120 minutes requirement ✅)
- 7 different buyers (meets the 5 different buyers requirement ✅)
- $120 in total sales
- This seller would be paid a $120 bonus by Whatnot, matching the total amount of sales they made during the bonus period
Example 2:
- 300 minutes live (meets the 120 minutes requirement ✅)
- 20 different buyers (meets the 5 different buyers requirement ✅)
- $500 in total sales
- This seller would be paid a $150 bonus by Whatnot. While their total sales were $500, the Sales Match Bonus has a maximum payout of $150.
Example 3:
- 90 minutes live (does not meet the 120 minutes requirement ❌)
- 8 different buyers (meets the 5 different buyers requirement ✅)
- $180 in total sales
- This seller would not be paid the Sales Match Bonus because they did not meet the minimum livestream duration requirement, even though they exceeded the maximum potential bonus amount in sales and met the unique buyer requirement.
When will I be paid my Sales Match Bonus?
Your bonus payment will be added to your Whatnot account balance within 14 days* after all of the following conditions are met:
- You have completed all the requirements for the Sales Match Bonus (i.e. livestream duration, number of different buyers).
- The total sales during your bonus period have reached the maximum match amount, OR the bonus period has ended
- The last order that contributed towards your matched sales was shipped**
*14 days since your last livestream order that contributed towards your Sales Match Bonus amount
**In order to be paid out, all orders that qualified for the Sales Match Bonus must be shipped. Delays in shipping out your orders can lead to a delayed payout.
📩 We’ll send you an email when the payment hits your account so you won’t miss it
Here are a couple of examples to illustrate payout timelines
Example 1: Reaching the maximum bonus amount before the end of the bonus period
- A new seller has a Sales Match Bonus with a maximum of $150. The bonus period lasts for 7 days.
- On Day 3, they meet all the activity requirements (e.g., live for the required time, sold to enough unique buyers) and their total sales reach $150.
- The last sale that brought their total to $150 was completed on Day 3.
- This seller would receive their $150 bonus within 14 days after Day 3 (assuming all orders have been shipped)
Example 2: Reaching less than the maximum bonus amount at the end of the bonus period
- A new seller has a Sales Match Bonus with a maximum of $150. The bonus period lasts for 7 days.
- On Day 2, they meet all the activity requirements (e.g., live for the required time, sold to enough unique buyers)
- However, by the end of the 7-day bonus period, their total sales only reached $100.
- This seller would receive their $100 bonus approximately 14 days after Day 7 (the end of the bonus period) – assuming all orders have been shipped.
Where will I see the payment?
The payment will show up in the Seller Hub with the label “New Seller Sales Match Bonus”. See below for where to access:
On mobile devices:
Navigate to your payout by going to: Seller Hub → Payouts → Transactions
On desktop:
Navigate to your payout by going to: Seller Hub → Financials → Ledger
Terms & Conditions
The Cash Match for New Sellers promotion (the “Offer”) is designed to give sellers who are new to the Whatnot community a way to be rewarded and encouraged as they make their first sales on Whatnot. The Offer is subject to the following terms and conditions.
Sales Eligibility. In order for your sales to qualify for the Offer, they must be made during livestreams in which you have completed an auction or BIN sale. Please track sales progress on the incentive banner in the mobile app (each sale that meets the criteria in this paragraph, an “Eligible Sale”). Please note, local pick-up orders are not eligible for this incentive.
Offer. For eligible sellers, Whatnot will provide $/£/€1.00 in cash for each eligible $/£/€1.00 earned (exclusive of taxes and fees), up to the amount stated in-app, beginning as soon as live access is granted and ending exactly after the stated timeline in-app.
Limitations. Rewards will be credited to the accounts of Eligible New Sellers within 14 days following shipment of the item corresponding to the respective Eligible Sale. This timeline may be delayed in Whatnot’s sole discretion, including if, for example, Whatnot determines that there is indicia of fraud or a violation of these Terms & Conditions or Whatnot’s Terms of Service. The reward, when combined with the value received from all other offers in the current calendar year, may not exceed $/£/€1,500 per household per year. In the event that Whatnot determines in its sole discretion that there may have been fraudulent activity, a violation of these Terms and Conditions, or a violation of the Whatnot Terms of Service in connection with the offer or the Eligible New User account, Whatnot reserves the right to either decline to grant the rewards, or to rescind the applicable rewards. Limit one Offer per qualified Eligible New User, accounts related to users who have already received this offer are not eligible. Whatnot cannot provide information about someone else’s account. Whatnot reserves the right to decline to grant or rescind a reward if Whatnot determines in its sole discretion that there are images or speech in connection with the referrer's live streams that are inaccurate, misleading, offensive, or violate the Whatnot Community Guidelines or Terms of Service; or infringes on Whatnot's intellectual property rights, constitutes a domain name, creates the potential for confusion as to whether the page or content in question is Whatnot’s, or is otherwise improper. Whatnot reserves the right to change the offer terms or terminate the offer at any time without notice. The offer is not transferable, saleable, or valid in conjunction with certain other offers. The offer is only available for personal use, and may not be used for commercial purposes.
Taxes. All taxes related to this offer are the customer’s sole responsibility.