If a buyer contacts you regarding an issue they experienced with an order, please refer them to this FAQ, Customer Service for Buyers. Buyer's can submit a refund request directly to the seller via the app!
For more information on handling refund requests as a seller, please view this article, Customer Service for Sellers.
52
24
Was this article helpful?
38 out of 52 found this helpful
Articles in this section
- Adding and Scanning Graded Items to Sell in a Livestream or Profile Shop
- Understanding Listing Conditions and Expectations on Whatnot
- Apparel on Whatnot: Best Practices
- Multi-Slab Scanning
- Cloning Items
- Sneakers Best Practices
- How to Create Video Listings [Beta Mode]
- Coins and Money Best Practices
- Luxury Bags & Accessories - Condition Disclosure Best Practices
- Jewelry Best Practices