Whatnot Show Boost Whatnot Show Boost

Whatnot Show Boost

Whatnot Support Whatnot Support

Show Boost is an easy-to-use tool that surges your livestream’s visibility in the app for up to 15 minutes. You can select which livestream to boost and then enter a bid amount. When boosted, your livestream will be featured in the For You Feed and/or Category pages for up to 15 minutes while you are live. Note: This does not guarantee you will secure the #1 spot in your selling category.

Please note, Show Boost is currently only available to US live shows.

If you are interested in getting notified when we expand to more countries, fill out this form.

How to Boost Your Livestream

  1. Open a scheduled or already live livestream that you want to boost and tap the “Promote” icon (small tag icon) in the right hand options. If it is not in the right hand options, click on the three dot icon “...” on the right and you will find Promote in there
  2. Select “Boost Show”
  3. Enter the desired Bid Amount in the field provided
  4. Tap “Bid”
  5. When the Boost starts, you will see the word “Boosted” in the top right corner of your livestream

If you are already live, you will get Boosted right after submitting your bid. If you are not already live, you will get Boosted right when you go live.

Reminder, Show Boost is a way to surge your impressions for up to 15 minutes, so think strategically of when you may want to drive more views to your shows!

How Show Boost Bidding Works

When placing a bid to boost your livestream, we recommend using the suggested bid as a guide; however, you can bid up to $100 and as low as $1. 

Please refer to your ledger to see your Show Boost charges.

We cannot guarantee your livestream will be boosted to the #1 spot in your selling category, but we will place your stream within the For You Feed and/or Category Pages to drive impressions to you. Boost priority and order are determined based on your bid amount relative to other bids going live at the same time. 

Show Boost Guidelines

We are not limiting the number of boosts a show can receive; however, your bid amount, other bids, number of buyers online, and your Trust and Safety record will determine how much you get boosted. 

Viewing Boosted Streams

To see which livestreams have been promoted in the feed, look for the “Sponsored” text in the livestream thumbnail under the title on web and under the username on app. 

As a Seller, you will see the word “Boosted” in the top right corner of your stream as well.

Stop or Cancel a Show Boost

You are able to stop a Show Boost once you start it and you will only be charged for the time spent boosting your show. 

  1. Select the "Promote" button on the right side of your livestream screen
  2. If you have not gone live yet, you can click “Cancel”. If you are live and Boosting, click “End”

Frequently Asked Questions

Which categories can I boost a show in?

Please note, Show Boost is currently only available to US live shows.

If you are interested in getting notified when we expand to more countries, fill out this form.

Where will my livestream be boosted?

Your livestream can be Boosted in your category’s page, in the parent category page, and/or the For You Feed. Your bid amount, other bids, and your Trust and Safety record will determine how much you get boosted.

Can I boost for longer than 15 minutes?

At this time, we are only allowing bids for 15-minute increments. This is to ensure boosting is available and equitable for all sellers. 

Boost is designed to work with Show Promote. We recommend using Show Promotion to drive a steady stream of viewers to your show and we recommend using Show Boost to highlight key moments. 

If you prefer to re-Boost, you can always go in and bid for another Boost in your livestream after the initial 15-min increment.

Can I choose when I am boosted?

If you bid before going live, your livestream will be boosted right when you start your live. If you bid while you are live, you will be boosted as soon as you submit the bid during your live.

What if I want to boost my show while having an active Show Promotion?

While you are being boosted, we will pause your Show Promotion in order to not double charge you. As soon as the Show Boost ends, we will resume your Show Promotion.

Where can I see the results of my boosted show?

After you finish your show, you will see a post show summary with key data points from your show, including information about your Show Boost. We also have a Seller Ad Analytics dashboard on the Whatnot website. You can access it by going to Profile > Seller Analytics > Ad Analytics tab. This is available only on the web and may take 1-2 days to populate. 

Can I stop my Show Boost at any time?

Yes. Follow the same steps used to get to the Promotions page. If you have not gone live yet, you can click “Cancel”. If you are live, click “End”. 

How do I pay for my Show Boost?

You are only charged when you are live and the Show Boost is running. You will be charged for the impressions generated for you until your bid runs out, the 15 minutes is complete, you end the Boost, or the livestream ends - whichever happens first.

You will be charged for the Show Boost via your ledger and you will never pay more than the bid you submitted. 

Once deducted from the ledger, you should be able to see the transaction in the following ways:

  • On App: Profile -> Menu -> Payouts -> Transaction History
  • On Web: Profile Menu -> Ledger

Why can't I boost my stream?

Your category may not yet be eligible for promotions while we are testing in other categories. If your category is eligible, monitor your Trust & Safety Metrics and make sure that your content and conduct align with our Community Guidelines. Violations could lead to your access being disabled (read more about What Actions We Take).

I think I received a credit for Promote Tools - where can I find it?

Here's where your credit for Promote Tools will appear:

  1. Tap into any show you have scheduled, and tap the rising star "Promote" icon on the right. At the top of the next screen, you'll see the Promotion Credits amount in green at the top.
  2. At the top of the next screen, you'll see the Promotion Credits amount in green.
  3. You’ll also see your Promote Tools credit if you click “Price Details” in the purchase flow for either Show Boost or Show Promotion.

Add comment

Article is closed for comments.