This article discusses how you can purchase and gift items to others in a livestream or through the marketplace.
Gifting items sold on Whatnot is a great way to support your favorite sellers or buyer community. You can gift items from a livestream or the marketplace to
- specific Whatnot users.
- people outside of Whatnot (e.g., friends and family).
- a random viewer in a seller’s livestream.
Gifts can only be canceled by the gifter. The giftee will not be able to cancel the gift purchase.
Important notes:
- Gifting and receiving gifts are currently only available for United States users.
- Gifting is only available on the mobile app (iOS or Android).
- You can only gift one item at a time.
- The shipping estimates might be slightly off on some gifts at checkout.
- Your order confirmation will reflect the accurate shipping costs.
How to Qualify to Receive a Gift
To qualify to receive a gift, recipients must have:
- A United States street address.
- Whatnot users must have this address attached to their account.
- Receive Gifts turned on in their account settings (only for gifting to other Whatnot users).
- Be in the livestream at the time of purchase (only if a gift is purchased and given to a random viewer in a seller’s livestream).
A user will not qualify for a gift if the user:
- is blocked by the gifter or seller.
- has blocked the gifter.
- is banned.
- is the gifter
Those who receive a gift will receive an email with the item tracking information.
Allowing Others to Send You Gifts
- Open the Whatnot app on your mobile device.
- Tap the profile icon in the bottom right.
- Tap the Menu two-line icon in the top right.
- Tap Settings.
- Toggle on Receive Gifts.
Note: Allowing others to send you gifts will not allow the buyer to see your street address.
Gifting Items to a Specific Whatnot User or Contact
You can gift items either to a specific qualifying Whatnot user or to an outside contact (e.g., friends and family not on Whatnot). To gift an item to a non-Whatnot user, you must provide their shipping address.
Gifting an Item from a Livestream Shop
- Open a seller’s livestream
- Tap the Store icon at far right.
- Go to the Buy it Now shop.
- Find the item you want to gift and tap Buy Now.
- Tap Send as a gift?
- Choose to gift an item to a Whatnot user or someone outside of Whatnot.
- To gift to another Whatnot user:
- Enter a username in the search bar and tap Search on your keyboard.
- Tap on the desired user.
- To gift to someone outside of Whatnot:
- Tap Send by Address.
- Enter the gift recipient’s name and street address.
- Tap Add Address.
- To gift to another Whatnot user:
- Enter a Gift Message.
- Enter the gift recipient’s email address (if sending to someone outside of Whatnot).
- (Optional) Change the From field to your name if you want.
- Verify your payment information.
Note: You cannot use Paypal to purchase a gift. - Tap Confirm.
Gifting an Item from the Marketplace
- Find and tap on an item for sale on the Marketplace.
- Tap Buy Now.
- Tap Send as a gift?
- Choose to gift an item to a Whatnot user or someone outside of Whatnot.
- To gift to another Whatnot user:
- Enter a username in the search bar and tap Search on your keyboard.
- Tap on the desired user.
- To gift to someone outside of Whatnot:
- Tap Send by Address.
- Enter the gift recipient’s name and street address.
- Tap Add Address.
- To gift to another Whatnot user:
- Enter a Gift Message.
- (Optional) Change the From field to your name if you want.
- Verify your payment information.
Note: You cannot use Paypal to purchase a gift. - Tap Confirm.
Note: Buyers will not be able to see the recipient’s street address.
Gifting an Item to a Random Viewer During a Livestream
- Open a seller’s livestream on your mobile device.
- Tap the Store icon in the bottom right corner.
- Go to the Buy it Now shop.
- Find the item you want to gift and tap Buy Now.
- Tap Send as a gift?
- Select Send by Chat.
- Enter a Gift Message.
- (Optional) Change the From field to your name if you want.
- Verify your payment information.
Note: You cannot use Paypal to purchase a gift. - Tap Confirm.
Once the gift is purchased, a qualifying random user will be chosen, and a notification will pop up in the seller’s livestream announcing the gift recipient.
Note: Buyers will not be able to see the recipient’s street address.
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Articles in this section
- Accessing and Managing Your Assigned Hits
- Bidding on an Auction During a Livestream
- Tipping a Seller
- Bidding on an Item Before It Goes Up For Auction
- Bidding Overview
- Downloading Your Order History
- Buying and Gifting Items
- Purchasing PSA Grading for an Item
- Bookmark a Show and View your Bookmarked Shows
- Viewing and Managing Livestream Clips
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