You can get a full refund on an item at no cost to you if:

  1. The item was damaged in shipping
  2. The item was clearly sent with damage that does not match listing photos 
  3. The incorrect item was sent to you
  4. If the item does not have any photos, and it does not match the condition listed
  5. The item is a counterfeit in some way (e.g., Figurine, Sticker)

If you like to get a refund please contact us at [email protected] within 2 days of receiving the item. We may also ask that you return the item to us.

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